Hi, I’m
Jenna Cooke
New Bern,NC
Summary
Remote Executive Assistant and Administrative Professional with 7+ years of experience providing high-level support in fast-paced environments across healthcare, finance, and startup sectors. Expert in calendar management, scheduling, travel coordination, and digital communications. Adept at working independently, streamlining operations, and managing confidential information with precision. Known for proactive problem-solving, exceptional organization, and adaptability in remote work settings.
Overview
10
years of professional experience
1
Certification
Work History
CRM
Social Media Director, Office Manager, Partner Advocate
01.2020 - Current
Job overview
- Provide executive-level administrative support and manage day-to-day operations for a nationally recognized nonprofit.
- Coordinated travel, schedules, and internal communications for leadership.
- Designed and implemented social media strategies, growing engagement and digital reach significantly.
- Planned and executed events and donor campaigns; raised over $1 million in the first year.
United Medical & Aesthetics
Practice Manager / Medical Assistant
05.2022 - 02.2023
Job overview
- Oversaw HR, billing, and supply chain logistics; ensured operational efficiency.
- Managed executive schedules, team communications, and clinic events.
- Created branded marketing materials and maintained community outreach via social platforms.
Dermatology Associates
Medical/Clinical Assistant
07.2019 - 11.2019
Job overview
- Prepared instruments, assisted with procedures, and managed sensitive patient data.
B&R Designer Homes
Administrative Assistant / Front Desk
10.2015 - 07.2019
Job overview
- Managed executive calendars, scheduled meetings, and coordinated travel.
Education
Craven Community CollegeNew Bern, NC
Associate in Arts from Business Administration & Marketing
University Overview
In Progress
New Bern High SchoolNew Bern, NC
High School Diploma from Digital Media, Google Ads, Excel, Word & Access
Skills
- Executive-level support & scheduling
- Calendar and inbox management (Google, Outlook)
- Remote tools: Zoom, Slack, Microsoft Teams, Canva
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace
- Social media management & content strategy
- Conflict resolution & customer relations
- Team leadership and operations coordination
- Bilingual: English & conversational Arabic
- Content scheduling
- Attention to detail
- Critical thinking
- Verbal and written communication
- Interpersonal skills
Certification
- Facebook Ad Pixel
- Real Estate License (In Progress)
- Microsoft Excel & Word Certified
- Google Ads Certified
LNGG
Bilingual: English & conversational Arabic
Internships & Extracurriculars
- Intern – Dr. Rankin & Fiume
- Intern – Stubbs Perdue Law Firm
- Intern – Dr. Steven Hoard
Additional Experience
- Wells Fargo – New Bern, NC | Teller\ Apr 2024 – Present
- Deliver high-volume customer service and manage financial transactions with accuracy.
- Support team training and implement operational improvements to enhance efficiency.
- TJ Maxx – New Bern, NC | Front Desk CEC\ Feb 2019 – Mar 2020
- Led front desk operations, trained staff, and resolved client concerns with professionalism.
- Maintained high-volume transactions and streamlined POS processes.
- Dunkin’ – New Bern, NC | Shift Leader\ Nov 2017 – Apr 2019
- Supervised team operations and trained new hires.
- Maintained compliance with health and safety regulations.
Timeline
Practice Manager / Medical Assistant
United Medical & Aesthetics
05.2022 - 02.2023
Social Media Director, Office Manager, Partner Advocate
CRM
01.2020 - Current
Medical/Clinical Assistant
Dermatology Associates
07.2019 - 11.2019
Administrative Assistant / Front Desk
B&R Designer Homes
10.2015 - 07.2019
Craven Community College
Associate in Arts from Business Administration & Marketing
New Bern High School
High School Diploma from Digital Media, Google Ads, Excel, Word & Access
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