Adaptable professional with a solid foundation in office operations, demonstrating a proactive attitude and quick learning ability. Possess strong work ethic and effective communication skills.
Overview
4
4
years of professional experience
Work History
Manager
Corte Madera Tow
San Rafael
06.2021 - Current
Manage daily administrative operations and lead team in fast-paced emergency roadside environment.
Perform various clerical duties.
Monitor and manage various call lines.
Handle accounts payable processes.
Record weekly work hours for precise payroll calculations.
Develop and maintain Excel spreadsheets for revenue tracking.
Implement digital platforms for service call allocations, improving response times and customer satisfaction.
Maintain accurate digital logs of vehicle details.
Resolve disputes with effective communication.
Engage prospective clients and gather essential details for precise service quotes.
Facilitate comprehensive discussions between insured parties and companies about retaining vehicles post-accident.
Hostess
Hopmonk Tavern
Novato
02.2021 - 05.2021
Established an inviting atmosphere as the establishment's face.
Guided customers to designated seating.
Oversaw reservation processes.
Handle takeout order logins and payments.
Education
High School Diploma -
San Marin High School
Novato
06.2018
Skills
Office Management
Administrative excellence
Leadership
Reliable Work Habits
Attentive Listening
Adaptability
Financial record-keeping
Effective Multitasking
Quick Learning
Conflict management and problem solving
Customer service
Languages
English
Timeline
Manager
Corte Madera Tow
06.2021 - Current
Hostess
Hopmonk Tavern
02.2021 - 05.2021
High School Diploma -
San Marin High School
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