Summary
Overview
Work History
Education
Skills
Activities And Accomplishments
Websites
Timeline
Generic

Jenna D'Agostino

Chesterfield,Michigan

Summary

Goal-driven marketing communications professional seeking to apply strong communication skills and customer insights to a Sales Representative role. Experienced in building customer relationships and crafting persuasive messaging to drive sales.

Overview

5
5
years of professional experience

Work History

Marketing Communications Specialist

ams OSRAM
Novi, MI
10.2024 - Current
  • Developed customer-facing messaging and sales enablement materials (presentations, Excel schedule, product sheets, and invites) that directly supported the sales team and helped close high-value deals.
  • Managed generating leads through marketing campaigns, social media outreach, or content creation, resulting in increased customer inquiries and interest
  • Supported product displays and lead retrieval at trade shows by learning and effectively communicating product specifics, driving customer interaction and qualifiable leads
  • Collaborated with the sales team to align messaging with customer needs, resulting in improved conversion rates and stronger client relationships

Product Operations Educator

Lululemon
Troy, MI
08.2022 - Current
  • Drove sales through suggestive selling and expert product knowledge, consistently meeting customer needs and exceeding sales targets
  • Collaborated with cross-functional teams to ensure seamless store operations, ensuring efficient and high-quality customer experience
  • Demonstrated flexibility in adapting to changing priorities and managing multiple tasks simultaneously in a dynamic retail environment
  • Built strong relationships with customers and team members, fostering a collaborative, inclusive environment that supported organizational success

Catering Sales Associate

Vince & Joe’s Gourmet Market
Shelby Twp, MI
05.2020 - 08.2022
  • Developed customized event menus for clients, managing events of 50+ guests to ensure seamless execution and high client satisfaction
  • Conducted quarterly pricing analysis to ensure competitive pricing and maintain strong profit margins, positioning the company as a top choice in the market
  • Collaborated with cross-functional teams to streamline operations and improve the client experience, ensuring timely delivery and service

Education

Bachelor of Science - Marketing, Business Analytics

Oakland University
Rochester, MI
05.2024

Skills

Technical: Proficient in Excel VBA, PowerPoint, Word; Experienced with SAS, Canva, QuickBooks, Salesforce, Python, R

Certifications: Google Digital Marketing, Google Grow Offline Sales, Stukent Digital Marketing

Marketing & Social Media: Instagram, TikTok, Facebook, LinkedIn

Customer Service: Expertise in customer relations management (CRM) and sales support

Communication: Strong written and verbal communication skills for customer outreach and internal collaboration

Lead Generation: Experience with lead nurturing, digital marketing strategies, and content marketing to drive sales growth

Activities And Accomplishments

  • Oakland University Athletic Dance Team, 05/20, 05/23
  • Oakland University Honor Roll, 11/20, 04/24
  • Dean’s List, 01/20, 04/24

Timeline

Marketing Communications Specialist

ams OSRAM
10.2024 - Current

Product Operations Educator

Lululemon
08.2022 - Current

Catering Sales Associate

Vince & Joe’s Gourmet Market
05.2020 - 08.2022

Bachelor of Science - Marketing, Business Analytics

Oakland University

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Jenna D'Agostino