Summary
Overview
Work History
Education
Skills
Websites
Career Experience
Affiliations
Qualifications Summary
Timeline
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Jenna David

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

12
12
years of professional experience

Work History

Covid Screener

Amphibious Medics
01.2021
  • Screened all incoming employees for symptoms and signs of COVID-19 on a construction site in accordance with provided screening guidelines
  • Ensured all employees follow proper precautionary measures and wear appropriate personal protective equipment when required
  • Provided quality customer service while meeting COVID-19 health safety measures
  • Identified hazardous areas across site and reported to management for swift resolution.

Virtual Executive Assistant

Self Employed Web
09.2021 - 09.2022
  • Handled confidential and sensitive information with discretion and tact.
  • Answered high volume of phone calls and email inquiries.
  • Developed and maintained automated alert systems for important deadlines.
  • Facilitated training and onboarding for incoming office staff.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Updated and maintained confidential databases and records.

Assistant Curator

University of Colorado
01.2019 - 01.2021
  • Delivered high-level support in cleaning, analyzing, and cataloging artifacts from the UCCS Field school
  • Gathered, photographed, and persevered Native American/ Indigenous objects for display within the Jean Allen Collection
  • Enhanced skills and capabilities by studying research materials, improving efficiency and productivity
  • Completed Garden of the Gods, Fatty's Place Research project, determining and finding culturally affiliated artifacts in the home/ shop site of Edwin "Fatty" Rice.

Stay-at-Home Parent

01.2013 - 01.2019
  • Stepped away from career to care for children and manage household budgets, schedules, and routine activities
  • Implemented various extracurricular activities for the social and mental development of children
  • Completed Bachelor's Degree in Nursing from Arizona State University.

High School Librarian

Page Unified School District
01.2011 - 01.2013
  • Planned, scheduled, coordinated, and oversaw library services for 900 high school students in accordance school's standards
  • Organized and managed learning resources in the library resource center and developed accurate and reliable catalog and lending systems to protect library assets
  • Clarified the use of library amenities and provided information about library policies
  • Expanded library collections and programs, meeting students'/faculty's needs and special requests
  • Established welcoming and user-friendly learning environment, improving students' experience
  • Supported teachers and students in location and using library resources to enrich classroom instruction.

Education

Bachelor of Art - Anthropology

University of Colorado Colorado Springs
Colorado Springs, CO
01.2020

Associate of Art - Anthropology

Mesa Community College
Mesa, AZ

Skills

  • Orderly Queue Management
  • Results Management
  • Appointment Scheduling
  • Data Collection
  • Corporate Procedures
  • Paperwork Processing
  • Museum Collections
  • Grant Writing
  • Exhibit Preparation

Career Experience

  • Amphibious Medics, Colorado Springs, CO, 2021, Covid Screener, Screened all incoming employees for symptoms and signs of COVID-19 on a construction site in accordance with provided screening guidelines., Ensured all employees follow proper precautionary measures and wear appropriate personal protective equipment when required., Provided quality customer service while meeting COVID-19 health safety measures., Identified hazardous areas across site and reported to management for swift resolution.
  • University of Colorado, Colorado Springs, CO, 2019, 2021, Assistant Curator, Delivered high-level support in cleaning, analyzing, and cataloging artifacts from the UCCS Field school., Gathered, photographed, and persevered Native American/ Indigenous objects for display within the Jean Allen Collection., Enhanced skills and capabilities by studying research materials, improving efficiency and productivity., Completed Garden of the Gods, Fatty's Place Research project, determining and finding culturally affiliated artifacts in the home/ shop site of Edwin "Fatty" Rice.
  • Stay-at-Home Parent, 2013, 2019, Stepped away from career to care for children and manage household budgets, schedules, and routine activities., Implemented various extracurricular activities for the social and mental development of children., Completed Bachelor's Degree in Nursing from Arizona State University.
  • Page Unified School District, Page, AZ, 2011, 2013, High School Librarian, Planned, scheduled, coordinated, and oversaw library services for 900 high school students in accordance school's standards., Organized and managed learning resources in the library resource center and developed accurate and reliable catalog and lending systems to protect library assets., Clarified the use of library amenities and provided information about library policies., Expanded library collections and programs, meeting students'/faculty's needs and special requests., Established welcoming and user-friendly learning environment, improving students' experience., Supported teachers and students in location and using library resources to enrich classroom instruction.

Affiliations

  • Key member of Nation Honor Society
  • Lambda Alpha National Anthropology Honor Society
  • National Society of Leadership and Success

Qualifications Summary

Performance-driven professional with strong knowledge of community development, project management, and process improvement. Skilled in coordinating and supporting daily operational and administrative functions in various sectors. Track record in directing all aspects of management and customer care to achieve company's long-term success. Expert in identifying root cause of issues and translating processes into clear and actionable steps. Reliable team member with effective communication, interpersonal, and organizational skills, establishing professional ties with colleagues, senior personnel, local governments, and community leaders. Proficient with state and federal laws such as NAGPRA, NEPA, and NHPA as well as familiar with laws governing American archaeology and curation.

Timeline

Virtual Executive Assistant

Self Employed Web
09.2021 - 09.2022

Covid Screener

Amphibious Medics
01.2021

Assistant Curator

University of Colorado
01.2019 - 01.2021

Stay-at-Home Parent

01.2013 - 01.2019

High School Librarian

Page Unified School District
01.2011 - 01.2013

Bachelor of Art - Anthropology

University of Colorado Colorado Springs

Associate of Art - Anthropology

Mesa Community College
Jenna David