Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
12
12
years of professional experience
Work History
Covid Screener
Amphibious Medics
01.2021
Screened all incoming employees for symptoms and signs of COVID-19 on a construction site in accordance with provided screening guidelines
Ensured all employees follow proper precautionary measures and wear appropriate personal protective equipment when required
Provided quality customer service while meeting COVID-19 health safety measures
Identified hazardous areas across site and reported to management for swift resolution.
Virtual Executive Assistant
Self Employed Web
09.2021 - 09.2022
Handled confidential and sensitive information with discretion and tact.
Answered high volume of phone calls and email inquiries.
Developed and maintained automated alert systems for important deadlines.
Facilitated training and onboarding for incoming office staff.
Processed travel expenses and reimbursements for executive team and senior management group.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Transcribed meeting minutes to support sales, business development and senior management teams.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Updated and maintained confidential databases and records.
Assistant Curator
University of Colorado
01.2019 - 01.2021
Delivered high-level support in cleaning, analyzing, and cataloging artifacts from the UCCS Field school
Gathered, photographed, and persevered Native American/ Indigenous objects for display within the Jean Allen Collection
Enhanced skills and capabilities by studying research materials, improving efficiency and productivity
Completed Garden of the Gods, Fatty's Place Research project, determining and finding culturally affiliated artifacts in the home/ shop site of Edwin "Fatty" Rice.
Stay-at-Home Parent
01.2013 - 01.2019
Stepped away from career to care for children and manage household budgets, schedules, and routine activities
Implemented various extracurricular activities for the social and mental development of children
Completed Bachelor's Degree in Nursing from Arizona State University.
High School Librarian
Page Unified School District
01.2011 - 01.2013
Planned, scheduled, coordinated, and oversaw library services for 900 high school students in accordance school's standards
Organized and managed learning resources in the library resource center and developed accurate and reliable catalog and lending systems to protect library assets
Clarified the use of library amenities and provided information about library policies
Expanded library collections and programs, meeting students'/faculty's needs and special requests
Established welcoming and user-friendly learning environment, improving students' experience
Supported teachers and students in location and using library resources to enrich classroom instruction.
Amphibious Medics, Colorado Springs, CO, 2021, Covid Screener, Screened all incoming employees for symptoms and signs of COVID-19 on a construction site in accordance with provided screening guidelines., Ensured all employees follow proper precautionary measures and wear appropriate personal protective equipment when required., Provided quality customer service while meeting COVID-19 health safety measures., Identified hazardous areas across site and reported to management for swift resolution.
University of Colorado, Colorado Springs, CO, 2019, 2021, Assistant Curator, Delivered high-level support in cleaning, analyzing, and cataloging artifacts from the UCCS Field school., Gathered, photographed, and persevered Native American/ Indigenous objects for display within the Jean Allen Collection., Enhanced skills and capabilities by studying research materials, improving efficiency and productivity., Completed Garden of the Gods, Fatty's Place Research project, determining and finding culturally affiliated artifacts in the home/ shop site of Edwin "Fatty" Rice.
Stay-at-Home Parent, 2013, 2019, Stepped away from career to care for children and manage household budgets, schedules, and routine activities., Implemented various extracurricular activities for the social and mental development of children., Completed Bachelor's Degree in Nursing from Arizona State University.
Page Unified School District, Page, AZ, 2011, 2013, High School Librarian, Planned, scheduled, coordinated, and oversaw library services for 900 high school students in accordance school's standards., Organized and managed learning resources in the library resource center and developed accurate and reliable catalog and lending systems to protect library assets., Clarified the use of library amenities and provided information about library policies., Expanded library collections and programs, meeting students'/faculty's needs and special requests., Established welcoming and user-friendly learning environment, improving students' experience., Supported teachers and students in location and using library resources to enrich classroom instruction.
Affiliations
Key member of Nation Honor Society
Lambda Alpha National Anthropology Honor Society
National Society of Leadership and Success
Qualifications Summary
Performance-driven professional with strong knowledge of community development, project management, and process improvement. Skilled in coordinating and supporting daily operational and administrative functions in various sectors. Track record in directing all aspects of management and customer care to achieve company's long-term success. Expert in identifying root cause of issues and translating processes into clear and actionable steps. Reliable team member with effective communication, interpersonal, and organizational skills, establishing professional ties with colleagues, senior personnel, local governments, and community leaders. Proficient with state and federal laws such as NAGPRA, NEPA, and NHPA as well as familiar with laws governing American archaeology and curation.