Jenna Derouchie
Watertown
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
1
1
Certification
Work History
Sales Associate
Kohls Department Store
Watertown
- Ticketed, arranged and displayed merchandise to promote sales.
- Adhered to company initiatives and achieved established goals.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Used technology resources to assist customers in locating and selecting items.
- Received employee of the month recognition, after one month of working on the floor.
Business Owner
Darling Creations
Watertown
- Participated in trade shows, conventions, and other events related to industry promotion.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Determined pricing for products or services based on costs and competition.
- Formed and sustained strategic relationships with clients.
- Established marketing strategies, such as social media campaigns, to promote the business.
Liquor Store Manager
Ub's mercantile
Fine
- Overseeing store operations on a daily basis, including overseeing staff, managing stock levels and handling customer inquiries.
- Monitored cash flow throughout the day and ensured accuracy of transactions at point-of-sale terminals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Maintained thorough and current knowledge of available brands and lines to give customers expert advice.
- Inspired customers to try new items by educating on wines and store promotions.
Education
Cosmetology
Bohlen Technical Center
Watertown, NY08-2013
High School Diploma -
General Brown
Dexter, NY06-2013
Skills
- Social media marketing
- Friendly, outgoing personality
- Strong verbal relationships
- Strong client/vendor relationships
- Effective time management
- Executive team leadership
Certification
- Cosmetology License
Timeline
Sales Associate
Kohls Department Store
Business Owner
Darling Creations
Liquor Store Manager
Ub's mercantile
Cosmetology
Bohlen Technical Center
High School Diploma -
General Brown
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