Jenna Ebling
Fond Du Lac,WI
Summary
Proven Billing Representative with a track record of enhancing payment collection processes and account management at Spectrum. Excelled in resolving billing discrepancies and improving customer relations through effective communication. Skilled in Microsoft Office and data entry, demonstrating a 30% improvement in account accuracy.
Overview
17
17
years of professional experience
Work History
Billing Representative
Spectrum
03.2007 - Current
- Assessed accounts for payment status and reached out to customers.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reviewed and solved account and billing discrepancies.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Education
High School Diploma -
St. Mary's Springs High School
Fond Du Lac, WI05.2002
Skills
- Payment Collection
- Collections background
- Collections understanding
- Invoice Processing
- Account reviews
- Data entry experience
- Invoicing expertise
- Data entry expertise
- Microsoft Office
- Payment Processing
- Customer relations skills
- Account Management
- Account Monitoring
Timeline
Billing Representative
Spectrum
03.2007 - Current
High School Diploma -
St. Mary's Springs High School
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