Jenna Eurton
Summary
Skilled in coffee preparation and beverage serving, with experience in maintaining cleanliness and organization in a fast-paced environment. Demonstrated ability to manage inventory effectively by restocking supplies and ensuring availability for customer orders. Provided high-quality customer service by accurately processing transactions and addressing inquiries, contributing to a positive customer experience. Collaborated with team members to enhance productivity and trained new staff on beverage preparation and service standards, fostering a cohesive work atmosphere.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Barista
7 Brew
Jeffersonville
10.2024 - Current
- Prepared and served a variety of coffee beverages while maintaining high standards of cleanliness and organization.
- Assisted in inventory management by restocking supplies and reporting low stock levels to ensure availability.
- Provided exceptional customer service by accurately processing orders and addressing customer inquiries promptly.
- Maintained equipment by performing routine cleaning and basic maintenance, ensuring optimal performance and safety.
- Collaborated with team members to create a positive work environment, enhancing overall team productivity and morale.
- Trained new staff on beverage preparation and customer service standards, fostering a team-oriented atmosphere.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista
Bubble Tea Talk
Owensboro
04.2024 - 10.2024
- Prepared and served a variety of coffee beverages while maintaining high standards of cleanliness and organization.
- Assisted in inventory management by restocking supplies and reporting low stock levels to ensure availability.
- Provided exceptional customer service by accurately processing orders and addressing customer inquiries promptly.
- Maintained equipment by performing routine cleaning and basic maintenance, ensuring optimal performance and safety.
- Collaborated with team members to create a positive work environment, enhancing overall team productivity and morale.
- Developed knowledge of coffee brewing techniques and equipment, contributing to an improved customer experience.
- Trained new staff on beverage preparation and customer service standards, fostering a team-oriented atmosphere.
- Implemented efficient workflow practices to reduce wait times during peak hours, improving overall service speed.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Floyd Central High School
Floyds Knobs, INSkills
- Coffee preparation
- Beverage serving
- Customer orders
- Cash handling
- Specialty beverages
- Espresso drinks
- Point of sale
- High-volume service
- Service speed
Timeline
Barista
7 Brew
10.2024 - Current
Barista
Bubble Tea Talk
04.2024 - 10.2024
Floyd Central High School