Jenna Everhart
Mount Clare,WV
Summary
Customer-oriented sales professional experienced building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
5
5
years of professional experience
Work History
Territory Sales Lead
The Hershey Company
Mount Clare, WV
10.2018 - Current
- Analyzed weekly and monthly sales data to determine trends in the marketplace and created action plans accordingly.
- Maintained accurate records of customer accounts and updated the CRM system regularly.
- Actively monitored competitor activities in the region and identified potential areas of improvement or expansion opportunities.
- Created polished sales and informational presentations to boost retail business.
- Created reports on territory performance metrics for senior management review.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Resolved any customer complaints promptly while maintaining high levels of professionalism.
- Built trust among customers by providing excellent customer service throughout the entire sales cycle.
- Contacted current and prospective customers via telephone, email and in-person visits to consistently grow territory business.
- Protected and grew business from established territory partners.
- Managed daily operations, client relations and IT.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Planned and completed group projects, working smoothly with others.
Education
Master of Arts - Public Service Administration
DePaul University
Chicago, IL06-2000
Skills
- Sales Presentations
- Solution Selling
- Upselling Strategies
- Negotiation
- Product and Service Sales
- Complaint Resolution
Affiliations
- Youth basketball coach
- Active member of school parent organization
Accomplishments
- Recognized as top quarter performer 2019, 2020, 2021, 2022, 2023.
- Recognized nationally for operational wins with our billion dollar customer.
- Considered a Pro-in-role and earned leadership opportunities within our regional team.
Additional Relevant Experience
- prior to my sales career I was a successful collegiate basketball coach. As a coach I became a proficient recruiter sharpening my communication, presentation skills, and objection handling. I have decades of experience utilizing telecommunications to attract, build relationships and close deals with a diverse population.
Timeline
Territory Sales Lead
The Hershey Company
10.2018 - Current
Master of Arts - Public Service Administration
DePaul University
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