Jenna Ford
Keeseville,NY
Summary
Offering passion for youth development and commitment to creating impactful programs designed to inspire and educate. Brings understanding of youth engagement strategies and adeptness in organizing and executing youth activities. Ready to use and develop skills in program planning and leadership in any role. Personable and energetic, well-suited for developing and leading youth programs with focus on community engagement and growth. Understanding of youth development principles and adept in planning and coordinating activities that inspire and educate. Committed to fostering nurturing environment where young people can thrive and reach their full potential. Developed skills in program management and youth engagement within community-focused environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Summer Camp Co-Director
Town of Willsboro
06.2024 - 08.2024
- Supervised daily operations, ensuring smooth functioning of the entire summer program from start to finish.
- Recruited high-quality staff members who shared a commitment to providing an exceptional experience for all summer program participants.
- Addressed behavioral issues promptly and effectively, maintaining a positive atmosphere conducive to learning and growth.
- Provided emotional support for campers as needed through active listening and empathetic communication, fostering an environment of trust.
- Provided first aid care when necessary, ensuring the well-being of all camp participants.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Waitress
Turtle Island Cafe
06.2022 - 08.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Proved successful working within tight deadlines and a fast-paced environment.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Flower Farmer
Mossbrook Roots Flower Farm and Florist
06.2021 - 08.2022
- Prepared incoming flower stocks for inclusion in arrangements, bouquets, and storage.
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Provided exceptional customer service by greeting customers warmly, answering questions about products and services, and offering suggestions when needed.
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Prepared flowers for sale by trimming stems, removing leaves, and arranging them attractively in vases or other containers according to best practices for visual appeal and longevity.
Ticket Salesperson/Retail Cashier
Ausable Chasm
06.2020 - 08.2020
- Contributed to positive work environment by maintaining professional demeanor and fostering open communication among staff members.
- Directed guests to nearby attractions and distributed information on upcoming special events.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Bachelor of Science - Psychology
St. Lawrence University
Canton, NY05.2026
High School Diploma -
Willsboro Central School
Willsboro, NY06.2022
Skills
- Recruitment and hiring
- Staff Management
- Program coordination
- Problem-Solving
- Reliability
- Team Leadership
- Patience and Empathy
- Youth engagement
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- First Aid Certification
Timeline
Summer Camp Co-Director
Town of Willsboro
06.2024 - 08.2024
Waitress
Turtle Island Cafe
06.2022 - 08.2024
Flower Farmer
Mossbrook Roots Flower Farm and Florist
06.2021 - 08.2022
Ticket Salesperson/Retail Cashier
Ausable Chasm
06.2020 - 08.2020
Bachelor of Science - Psychology
St. Lawrence University
High School Diploma -
Willsboro Central School