Jenna Garoutte
Fresno,CA
Summary
Hardworking employee enthusiastic about learning the field of insurance/property adjusting inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner/Operator
Valley Storm Roofing And Restoration
11.2021 - 06.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Server
JJ's Bar And Grill
11.2018 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Office Manager
Kids For The Future
10.2017 - 11.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Physical Therapy Technician
Ozark Orthopaedics
02.2017 - 09.2017
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Education
High School Diploma -
Clovis West High School
Fresno, CA06.2015
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Dependable and reliable
- Customer-Oriented
- Strong Work Ethic
- Accurate record keeping
Certification
- Licensed Insurance Property Adjuster - issued 4/11/2024
Timeline
Owner/Operator
Valley Storm Roofing And Restoration
11.2021 - 06.2022
Server
JJ's Bar And Grill
11.2018 - 05.2019
Office Manager
Kids For The Future
10.2017 - 11.2018
Physical Therapy Technician
Ozark Orthopaedics
02.2017 - 09.2017
High School Diploma -
Clovis West High School
- Licensed Insurance Property Adjuster - issued 4/11/2024
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