Jenna Grannell
Niles,Michigan
Summary
Experienced bartender with a strong background in beverage preparation and customer service at Bloomin Brands. Demonstrated expertise in inventory management and delivering exceptional service in high-pressure environments. Proficient in mixology and conflict resolution, ensuring memorable patron experiences while upholding quality standards. Proven ability to manage staff and daily operations effectively, showcasing strong interpersonal and multitasking skills.
Overview
8
8
years of professional experience
Work History
Bartender
Bloomin Brands
Mishawaka, Indiana
07.2017 - Current
- Prepared and served beverages according to company recipes and standards.
- Maintained cleanliness of bar area, utensils, and glassware throughout shifts.
- Assisted customers with drink selections and provided excellent service.
- Collaborated with kitchen staff to ensure timely drink delivery during busy hours.
- Managed inventory by restocking supplies and notifying management of shortages.
Education
Bachelor of Science - Multimedia Design
Full Sail University
Winter Park, FL06-2015
Skills
- Beverage preparation
- Inventory management
- Customer service
- Mixology techniques
- Quality assurance
- Conflict resolution
- Time management
- POS system operation
- Fast-Paced environment
Accomplishments
Basketball Scholarship to KVCC
Team Captain
Bachelors Degree
Employee of the month awards
Affiliations
- Family oriented
- Gardening
- Travel
- DIY projects
- Art
- Sports
References
References available upon request.
Timeline
Bartender
Bloomin Brands
07.2017 - Current
Bachelor of Science - Multimedia Design
Full Sail University
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