Jenna Hiles
Florence,KY
Summary
Highly skilled multitasker with a superior work ethic. Possesses exceptional teamwork, problem-solving, and organizational skills. Always willing to take on any task to support the team. Reliable and dedicated team player known for a hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
Boone County Schools
01.2022 - 05.2024
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Assisted in development of individualized education plans for students requiring additional support, contributing to their academic success.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
General Sales Representative
Nothing Bundt Cakes
04.2020 - 10.2022
- Optimized sales pitch techniques through continuous improvement efforts, resulting in more effective presentations tailored specifically for target audiences.
- Delivered exceptional customer service by addressing concerns promptly, leading to positive feedback and referrals.
- Organized successful promotional events that attracted new customers while reinforcing loyalty among existing clientele.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Intern
Brighton Center
01.2021 - 04.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
General Studies - Bachelor -
Eastern Kentucky University
05.2022
Skills
- Verbal and written communication
- Complex Problem-Solving
- Attention to Detail
- Customer Relations
- Call Management
- Multitasking and Organization
Timeline
Substitute Teacher
Boone County Schools
01.2022 - 05.2024
Intern
Brighton Center
01.2021 - 04.2021
General Sales Representative
Nothing Bundt Cakes
04.2020 - 10.2022
General Studies - Bachelor -
Eastern Kentucky University