Highly skilled and dedicated veterinary assistant with hands-on experience in animal care and clinical procedures. Passionate animal lover with great work ethic and excellent job attendance. Proficient in patient handling, client communication, and achieving results in fast-paced environments. Known as highly motivated and hardworking, reliable, and eager to learn new knowledge/skills.
Overview
7
7
years of professional experience
Work History
Lead Veterinary Assistant
Metairie Small Animal Hospital
New Orleans, LA
05.2023 - Current
Provided daily care for animals, ensuring cleanliness and comfort in living spaces.
Collaborated with veterinarians and assisted in managing challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
Assisted in triaging emergency cases ensuring timely response to critical situations.
Facilitated successful surgeries by monitoring anesthesia levels and providing post-operative care for patients.
Proper handling and administration of medications safely and effectively.
Managed scheduling conflicts to support full shift-coverage ensuring optimal workflow and patient care.
Mentored junior staff on best practices in animal handling and customer service.
Assisted with appointments, communicating with clients, and answering phones promptly.
Game Master
Clue Carré
New Orleans, LA
04.2021 - Current
Communicated clearly and on-time to share clues and direct game actions.
Explained company policies, game rules and safety requirements to customers.
Maintained customer satisfaction by addressing customer needs and resolving concerns.
Managed timely and effective replacement of damaged or missing products.
Team Leader/Supervisor of Operations
Surge Adventure Park
Metairie, LA
03.2019 - 04.2021
Worked flexible schedule and extra shifts to meet business needs.
Trained, mentored and directed team members.
Provided excellent customer care.
Monitored and operated cash drawers, ensured adequate cash supply, and maintained detailed records for inventory management.
Clinical Lead Assistant and Lab Technican at Dr. Richard E. Boyd, D.M.D., P.A.Clinical Lead Assistant and Lab Technican at Dr. Richard E. Boyd, D.M.D., P.A.