Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
7
7
years of professional experience
Work History
Food Runner
Namu
Durham, NC
11.2025 - 03.2026
Coordinated timely delivery of food orders to ensure customer satisfaction and minimize wait times
Provided exceptional customer service by attentively listening to guests concerns and addressing them accordingly
Supported kitchen staff by efficiently managing order flow and maintaining cleanliness in dining areas
Monitored inventory levels of serving supplies and communicated needs to management for restocking purposes
Retail Associate
Bass Pro Shops
Cary, NC
09.2022 - 08.2025
Provided friendly, attentive customer service by assisting guests with product selection and ensuring a positive shopping experience
Maintained accurate inventory levels by monitoring stock
Pulled inventory from stockroom to replenish sales floor and support product availability
Restocked and organized merchandise, including folding apparel and maintaining visual standards
Trained new associates on operational procedures and customer service standards, fostering a knowledgeable team environment
Utility & Cashier
PNC Arena
Raleigh, NC
09.2019 - 06.2021
Assisted with food service operations including order fulfillment, dishwashing, cleaning, and maintaining organized work areas in a high-volume arena environment
Restocked supplies and supported team efficiency by ensuring work stations were stocked, clean, and ready during busy events
Provided efficient and accurate cashier service while maintaining a positive customer experience in a fast paced setting