Jenna Kamberos
2235 Mountain Sage Dr, Highlands Ranch,CO
Summary
Dedicated aquatics professional with 6 years of experience at Highlands Ranch Community Association in swim instruction, facility operations, and program support, plus 6 years of competitive swimming experience. Skilled in staff mentoring, safety protocol enforcement, and program coordination. Proven ability to communicate effectively with participants, parents, and team members to create a safe, engaging, and well-run aquatics environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Onsite Manager
Highlands Ranch Community Assoication
Highlands Ranch, Colorado
05.2024 - Current
- Evaluated instructors on safety protocols and teaching performance
- Communicated with parents during session check-in and student placements
- Collaborated with the General Manager to resolve level-placement issues
Swim Instructor
Highlands Ranch Community Association
Highlands Ranch, Colorado
08.2019 - Current
- Taught children water safety, emergency response, and swimming strokes
- Communicated effectively with both parents and young swimmers
- Assessed student progress to ensure readiness for advancement
Cashier/Self Checkout Cashier
Kroger
Gunnison, Colorado
01.2022 - 05.2025
- Managed self-checkout systems, including troubleshooting hardware and software problems
- Assisted customers, handled ID verification, and resolved pricing concerns
- Maintained an efficient checkout speed (40 IPM) and memorized PLU codes for produce
Web Editor/Email Marketer
Watch Repairs Usa
Schaumburg, Illinois
05.2024 - 08.2024
(Internship)
- Updated product pricing, and created new service pages using WordPress.
- Developed and launched targeted email campaigns via the Brevo marketing platform.
- Collaborated with the marketing team to align website content with campaign goals and search engine optimization strategies.
Education
Bachelor of Science - Computer Science
Western Colorado University
Gunnison, COSkills
- Aquatics & Safety: Swim instruction, water safety education, emergency response, safety protocol enforcement, risk assessment
- Soft skills: Team collaboration, staff mentoring, customer service, conflict resolution
- Computer Skills: Microsoft Excel, When2Work, Paycom, different web editing platforms (WordPress)
- Leadership: Staff mentoring, teamwork, event support, problem-solving
- Program Support: participant placement and participant skill evaluation
- Program Knowledge: Starfish Swim School (swim school and stroke school), new coaching program and skills
Certification
- Full Stack Web development Certificate, Western Colorado University
References
- Randy Horgan, CEO, Watch Repairs USA; (815) 977-2998
- Joel White, Store Manager, City Market store number 419 ;(970) 641-3816
- Kristi Giebel, House Sitting Client; (303) 993-9067
Timeline
Onsite Manager
Highlands Ranch Community Assoication
05.2024 - Current
Web Editor/Email Marketer
Watch Repairs Usa
05.2024 - 08.2024
Cashier/Self Checkout Cashier
Kroger
01.2022 - 05.2025
Swim Instructor
Highlands Ranch Community Association
08.2019 - Current
Bachelor of Science - Computer Science
Western Colorado University
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