Jenna Karlson
Milford,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Jenna's Dog Walking Service
Self-Employed
05.2021 - Current
- Improved dog socialization by organizing group walks and off-leash play sessions.
- Enhanced the physical fitness of dogs by consistently providing daily exercise through walking and running activities.
- Promoted positive reinforcement techniques for better behavior management during walks.
- Increased owner satisfaction by tailoring walking routes to meet the specific needs and preferences of each dog.
- Ensured a safe environment for dogs by closely monitoring interactions and promptly addressing any issues that arose.
- Developed strong bonds with dogs, fostering trust and loyalty through consistent care and attention on walks.
Cashier
Stop & Shop
02.2024 - 05.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Dog Daycare Attendant
PAWS Bed and Biscuit
07.2023 - 12.2023
- Provided a safe and fun environment for the dogs to play in.
- Gave medicine to selected dogs at requested times by owners.
- Fed the dogs and made sure they had access to water at all times.
- Cleaning involved such as picking up after the dogs, cleaning kennels, etc.
Dog Daycare Attendant
Top Dog Daycare
07.2023 - 07.2023
- Provided a safe and fun environment for the dogs to play in.
- Gave medicine to selected dogs at requested times by owners.
- Fed the dogs and made sure they had access to water at all times.
- Cleaning involved such as picking up after the dogs, cleaning kennels, etc.
Sales Associate
Petco Animal Supplies Stores Inc.
07.2022 - 09.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Guest Advocate
Target
11.2021 - 01.2022
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Collaborated with team members to provide seamless assistance across all areas of the store.
Education
Associate of Science - Dog Obedience Training
PennFoster
Online03.2025
High School Diploma -
Milford High School
Milford, MA06.2022
Skills
- Pet Sitting
- Basic Animal Care
- Canine behavior understanding
- Dog Handling
- Patience and Calmness
- Animal Empathy
Timeline
Cashier
Stop & Shop
02.2024 - 05.2024
Dog Daycare Attendant
PAWS Bed and Biscuit
07.2023 - 12.2023
Dog Daycare Attendant
Top Dog Daycare
07.2023 - 07.2023
Sales Associate
Petco Animal Supplies Stores Inc.
07.2022 - 09.2022
Guest Advocate
Target
11.2021 - 01.2022
Jenna's Dog Walking Service
Self-Employed
05.2021 - Current
Associate of Science - Dog Obedience Training
PennFoster
High School Diploma -
Milford High School