Jenna Knapke
Maria Stein,OH
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Daycare Teacher
Above and Beyond Daycare and Learning Center
Coldwater, Ohio
04.2024 - Current
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Planned field trips to local parks and museums to enhance classroom curriculum.
Administrative Assistant
Moeller Trucking
Maria Stein, OH
06.2022 - 08.2023
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Childcare Provider
Tara Dorsten
Maria Stein, OH
05.2020 - 08.2023
- Assisted children in development of social, communication and problem-solving skills.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Instructed children in eating, resting and restroom habits.
- Dressed children and changed diapers.
Restaurant Hostess
17 West
New Bremen, OH
10.2021 - 07.2022
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and sat customers at tables or in waiting areas.
- Answered phones promptly to record and confirm reservations.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Ice Cream Server
Maria Stein Dairy Station
Maria Stein, OH
05.2019 - 08.2020
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed payments on cash register and counted back bills and change to patrons.
Education
High School Diploma -
Marion Local High School
Maria Stein 05.2033
Inclusive PreK-5 Education -
Bowling Green State University
Bowling Green, OH05.2027
Skills
- Project Management
- Strategic Planning
- Customer Service
- Travel Coordination
Timeline
Daycare Teacher
Above and Beyond Daycare and Learning Center
04.2024 - Current
Administrative Assistant
Moeller Trucking
06.2022 - 08.2023
Restaurant Hostess
17 West
10.2021 - 07.2022
Childcare Provider
Tara Dorsten
05.2020 - 08.2023
Ice Cream Server
Maria Stein Dairy Station
05.2019 - 08.2020
High School Diploma -
Marion Local High School
Inclusive PreK-5 Education -
Bowling Green State University
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