Jenna Kotrys
Angola,NY
Summary
Driven and empathetic beginner with a robust internship at Brooks TLC Hospital System, Inc. Enhanced patient confidentiality and provided crisis intervention support. Excelled in patient assessment and multicultural counseling, demonstrating exceptional interpersonal skills and a quick learning ability. Proven track record in fostering therapeutic environments and improving treatment outcomes showcases dedication to making a positive impact in the lives of others. Hardworking student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented nature, along with excellent observational, organizational, and communication skills make me well-equipped to contribute to any team or organization.
Overview
1
1
year of professional experience
Work History
Intern
Brooks TLC Hospital System, Inc.
01.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Maintained high level of patient confidentiality to comply with all federal and company regulations.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Encouraged participants to open up and share thoughts at group counseling sessions.
- Performed 300 hours of supervised group and individual counseling sessions.
- Fostered positive therapeutic environment, establishing trust and rapport with clients through empathetic listening and validation.
- Provided crisis intervention support when necessary, ensuring the safety of at-risk clients during critical situations.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Associate of Science - Substance Abuse Counseling
Erie Community College
Buffalo, NY08-2024
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Patient Assessment
- Patient Intake
- Treatment Plan Development
- Case management activities
- Group sessions
- Substance abuse support
- Case Notes
- Client assessment
- Trauma-informed care
- Attention to Detail
Additional Information
I am currently pursuing a Bachelor of Arts in Human Services at Southern New Hampshire University, with an anticipated graduation date of April 2026. Throughout my academic journey, I have gained a solid foundation in psychological principles, research methods, and human behavior, and I am eager to apply this knowledge in a professional setting while continuing to develop my skills.
I have applied for the CASAC-T, in July of 2024, my status is still pending according to OASAS. I will be expecting my certificate soon.
Timeline
Intern
Brooks TLC Hospital System, Inc.
01.2024 - 08.2024
Associate of Science - Substance Abuse Counseling
Erie Community College