Jenna Laverock
Knoxville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at project support with proven history of solutions-oriented problem-solving. Driven to learn quickly, solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Excellent problem-solving and organizational abilities with exceptional creativity. Knowledge of site and construction development. Sound understanding of construction specifications and blueprints. Resourceful team player with experience with common software applications and social media platforms
Overview
4
4
years of professional experience
Work History
Operations Intern
Southland Holdings
05.2023 - Current
- Completed reports and paperwork on critical information impacting operations.
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
- Offered technical assistance to support teams with daily operations and special projects.
- Facilitated construction by mapping out utility installations and establishing reference points, grades and elevations.
- Visited project site during construction to monitor progress and consult with contractors and on-site engineers.
- Estimated materials costs and sourcing requirements for project feasibility.
- Acted as contact for client's communication with field personnel.
- Adhered to timelines to meet quality assurance targets.
- Determined elevation levels and grade of construction grounds.
- Handled administrative and data entry work for staff.
Preconstruction Intern
Southland Holdings
05.2022 - 08.2022
- Prepared detailed project estimates and reports for management review.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment.
- Tracked project costs and other financial metrics to maximize profitability.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Assisted in bidding process by providing for on-site inspections and preparing take-offs.
Receptionist
Fringe Salon
09.2019 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Education
Bachelor of Science - Civil Engineering
The University of Tennessee - Knoxville
Knoxville, TN05.2025
Minor - Business Administration And Management
The University of Tennessee - Knoxville
Knoxville, TN05.2025
Skills
- Operations Assistance
- Coordinate Events & Meetings
- Analytical and Critical Thinking
- Problem-Solving
- Technical Documentation
- Business Operations
- Cost Control
- Self-Motivated
- MS Office
- Dependable and Responsible
- Attention to Detail
- Interpersonal Communication
Timeline
Operations Intern
Southland Holdings
05.2023 - Current
Preconstruction Intern
Southland Holdings
05.2022 - 08.2022
Receptionist
Fringe Salon
09.2019 - 04.2021
Bachelor of Science - Civil Engineering
The University of Tennessee - Knoxville
Minor - Business Administration And Management
The University of Tennessee - Knoxville
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