Jenna Lawson
Plano,TX
Summary
Seeking a role in a professional environment that provides flexibility, utilizes my various skills in fulfilling and challenging ways, and fosters a sense of purpose within a team atmosphere. With many years in retail operations, sales, support, and managements I have learned to master many new tasks, organize, prioritize, and multitask as required to achieve goals and meet deadlines.
Overview
20
20
years of professional experience
Work History
Owner
EnnaJ Creations
08.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Monitored market conditions to set accurate product pricing.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Wedding and mulching landscape beds and monitoring plant health.
- Cleaning up trash and bulk debris.
- Planting flowers, trees, shrubs, hedges and bushes.
Personal Assistant
Courtney Schaffner
10.2022 - 10.2024
- Managed their daily life schedule.
- Handled the all the errands including grocery shopping.
- Housekeeping including Dusting, Mopping, Vacuuming.
- All lawn work, hedging, watering, and flowerbed.
- Took care of preparing food and cooking meals.
- I was in charge of all appointments. As well of driving to and from.
- Scheduling appointments as well as driving to and from appointments. Oversaw operations of all birthday party's and other events.
- Ordering all supplies and replacements for household and business.
- Managed clients communication via phone, mail, and emails.
Cashier, Texas Backyard, and Produce Specialist
H-E-B
10.2014 - 08.2017
- Opening and closing store duties.
- Generated signage for produce goods and performed price check functions.
- Responsible for ordering and receiving.
- Stocking.
- Assembling.
- Display Merchandising.
- Ordered produce and all texas backyard.
- Maintaining administrative paperwork for the department.
- Operating pallet jacks.
- Fork lifts.
- Trash compactor and making bails.
- Customer Service.
Assistant Manager
Pizza Hut
08.2004 - 10.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Hiring all employees and all paperwork.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bowie High School
W Slaughter LaneSkills
- Customer service orientated
- Small business operations
- Proficient in MS office
- Retail inventory management, product ordering and receiving
- Personnel recruiting and interviewing, conflict resolution, and team building
- Interior and exterior cleaning and organizing
- Hard working, dedicated, adaptable, decisions making skills, physically strong and capable at handling intense manual labor
- Business planning
Timeline
Personal Assistant
Courtney Schaffner
10.2022 - 10.2024
Owner
EnnaJ Creations
08.2016 - Current
Cashier, Texas Backyard, and Produce Specialist
H-E-B
10.2014 - 08.2017
Assistant Manager
Pizza Hut
08.2004 - 10.2012
Bowie High School