Jenna Lescalleet
Hagerstown,Maryland
Overview
2
2
years of professional experience
Work History
Physical Therapy Aide
PIVOT Physical Therapy
09.2024 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
ICE CREAM SCOOPER
The Maugansville Creamery
09.2022 - Current
- Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil and paper
- Performed personnel activities such as supervising and training employees
- Notified manager of shortages and special orders
- Greeting and welcoming customers
- Maintained dairy inventory
- Following health and safety guidelines and maintaining a clean environment
- Monitored and ordered supplies and food items and restocked as necessary to maintain inventory
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary
LIFEGUARD
Northgate Resorts- Yogi bear's Jellystone park camp-resort
07.2022 - 09.2022
- Administered lifesaving techniques and first aid during emergencies and immediately called for additional assistance when necessary
- Performed safety equipment checks and reported malfunctions and damage to supervisor
- Communicated effectively with fellow employees and patrons
- Recognized swimmers in need of assistance, immediately acting to provide aid
- Enforced safety policies and rules to guests to prevent accidents
- Cleaned and maintained pool deck and locker rooms when not guarding
- Attended regularly scheduled staff meetings and trainings
- Added pool chemicals and completed chemical logs, reporting concerns to supervisor
- Documented incidents and injuries and submitted report to supervisor at end of shift
- Developed strong working relationships with other employees and general public
- Rescued distressed persons using rescue techniques and equipment
- Warned recreational participants of inclement weather, unsafe areas and illegal conduct
Education
No Degree - Exercise Science
Hagerstown Community College
Hagerstown, MD05-2028
High School Diploma -
Barbara Ingram School For The Arts
Hagerstown, MD05-2024
Skills
- Customer Service
- Dependable
- Cooperative
- Excellent Communication
- High-Volume Environments
- Customer Needs Assessments
- Team Player
- Operational Efficiency
- Responsible
Timeline
Physical Therapy Aide
PIVOT Physical Therapy
09.2024 - Current
ICE CREAM SCOOPER
The Maugansville Creamery
09.2022 - Current
LIFEGUARD
Northgate Resorts- Yogi bear's Jellystone park camp-resort
07.2022 - 09.2022
No Degree - Exercise Science
Hagerstown Community College
High School Diploma -
Barbara Ingram School For The Arts