Jenna Littlewood

Oncology Veterinary Assist Level 2

Blue Pearl Pet Hospital

06.2014 - Current

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others
Handled escalated calls efficiently, finding satisfactory resolutions for both clients and the doctor alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Conducted training sessions for new hires, ensuring consistent level of service across team.
Positioned animals for diagnostic imaging such as x-rays and ultrasounds
Assisted in the administration of medications, and treatments as prescribed by the doctor.
Enhanced patient care by assisting doctors with examinations, surgeries, and diagnostic procedures.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Administered medications to animals in treatment and documented changes in condition.
Improved client relations through effective communication and education on pet health needs.
Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Enhanced clinic operations, efficiently scheduling appointments and managing veterinarian calendars.
Contributed to a safe environment by adhering to strict sanitation protocols and properly disposing of hazardous materials.
Strengthened relationships with clients through compassionate communication about their pets'' conditions upon arrival and throughout their stay at the clinic.
Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
Draw and submit labs
Pre med patients before their chemotherapy.
Set up chemotherapy sets in a leak preventing syringes
Help administer chemotherapy, and watch for any side effects.
Complete charges in a timely matter, and make estimates.
Fill prescriptions in hospital before clients pick their pets up and go over them
Call in prescriptions to pharmacies
Start chemotherapy protocols and update them as treatment goes.
Call and schedule new appointment
Call to gather medical history for patients, setting up new charts, attaching file
Check and respond to the department email
Check in clients in a timely matter and report back to the doctor.
Fear free certified level 1
BLS and ALS certified
Has Med Clerk License