Jenna Mady
New York,NY
Summary
I am a compassionate psychology major with experience in behavioral support and crisis intervention. Developed communication and problem-solving skills through residential counseling and educational roles, driving positive outcomes for clients and students. Prepared to leverage academic knowledge in practical settings, contributing a collaborative mindset and strong work ethic to any team.
Overview
2
2
years of professional experience
Work History
In-Home Behavioral Support
mainstreaming community
New York, New York
05.2026 - Current
- Modified daily routines based on client needs to foster personalized care.
- Presented innovative ideas that improved team collaboration and client outcomes.
- Executed daily duties with precision to ensure smooth operations.
Teacher Aid
Variety Child Learning Center
Northport, New York
01.2026 - Current
- Facilitated learning for students with special needs during lessons and activities to promote engagement and understanding.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Collaborated with teachers to enhance classroom management and ensure effective student supervision.
- Prepared classroom materials and resources for daily lessons.
- Fostered a positive educational environment by implementing supportive discipline strategies.
- Organized and maintained a clean classroom environment to foster a conducive learning space.
Residential Counselor
RISE Life Services
New York, New York
06.2025 - 08.2025
- Monitored client behaviors and provided guidance to ensure a positive environment.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Collaborated with staff to maintain a safe and supportive living environment.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Supported individuals in daily living activities and personal care needs.
- Documented client progress and reported observations to the counseling team.
Security Personnel
Marina Guard
Sayville, USA
05.2024 - 10.2024
- Coordinated with law enforcement to gather crucial information for ongoing investigations, aiding in resolution.
- Conducted security assessments to identify vulnerabilities and enhance overall safety.
- Performed regular inspections of all security equipment to ensure proper functioning.
- Developed detailed reports on incidents and submitted them to management for review.
- Responded promptly to customer inquiries and resolved security-related complaints to maintain trust.
- Provided guidance and support to team members in order to maintain morale.
- Maintained positive environment dedicated to teamwork and performance.
Server
Port Jefferson
Port Jefferson, USA
06.2024 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Greeted customers and recommended specials, contributing to increased sales.
- Addressed guest inquiries and complaints promptly, ensuring a positive dining experience.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Trained new servers on menu items and service standards to enhance team performance.
- Prepared drinks according to standard recipes.
- Inspected food quality before serving to customers. before serving it to customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
Education
Bachelors of Arts - Psychology
Suny Stony Brook
Stony Brook, NY01-2022
High School -
Ward Melville High School
01-2022
Skills
- Behavior Management
- Crisis Intervention
- Incident Management
- Individualized Support
- Behavioral support
- Performance enhancement
- Conflict resolution
- Dispute resolution
- Client Support
- Relationship Building
- Teamwork
- Schedule Maintenance
- Strategic planning
- Guest interaction
- Guest relations
- Reservation management
Timeline
In-Home Behavioral Support
mainstreaming community
05.2026 - Current
Teacher Aid
Variety Child Learning Center
01.2026 - Current
Residential Counselor
RISE Life Services
06.2025 - 08.2025
Server
Port Jefferson
06.2024 - 08.2024
Security Personnel
Marina Guard
05.2024 - 10.2024
Bachelors of Arts - Psychology
Suny Stony Brook
High School -
Ward Melville High School