Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Magee

Grand Forks,ND

Summary

Proven leader in gaming management at Development Homes, Inc., adept at maintaining regulatory compliance and enhancing customer experiences. Excelled in establishing professional environments and strong partnerships, leveraging expertise in state gaming laws and surveillance technology.

Overview

9
9
years of professional experience

Work History

Assistant Gaming Manager

Development Homes, Inc.
07.2017 - Current

Assist Site Gaming Manager with various duties including:

  • Follow and uphold all state gaming regulations and laws
  • Ensure site has all paperwork and supplies needed for all game types
  • Balance monthly Gaming Manager on Casino Data program
  • Conduct monthly (weekly if needed) paper Pull Tab audits with auditor
  • Maintain a clean and professional appearance of the site
  • Help with end of quarter Pull Tabs and paperwork
  • Surveillance reviews, when needed
  • Help fill in at other sites when needed

Gaming Support Specialist

Development Homes, Inc.
09.2015 - Current

Assist Gaming Director with various tasks including:

  • State and City Gaming licensing
  • Writing and editing manuals such as Policy and Procedures and Internal Controls
  • Prescreen, interview, and orientate new hires
  • Clothing/uniform ordering
  • Create paperwork and signage for all game types
  • Legislative issues
  • CGAND mailings
  • Purchase and keep up with supplies for each site
  • Help with the set up of new gaming sites
  • Create and maintain organized files for all game types and other miscellaneous documents
  • Help Gaming Auditor with Pull Tab audits and daily count, when needed
  • Communicate with all managers (Grand Forks, Walhalla, and Williston) to ensure they have what they need to run an efficient and professional gaming site
  • Contributed to the concept, design, and opening of Cookie's Lounge


Education

No Degree - Horticulture Science

University of Minnesota - Crookston
Crookston, MN

Skills

  • Knowledge and understanding of all State Gaming Laws, regulations, and Development Homes policy and procedures
  • Follows all laws, regulations, and policy and procedures
  • Establish good relationships with customers to maintain a high quality gaming experience
  • Establish boundaries to uphold a professional environment
  • Demonstrate leadership skills both in the main office and on site
  • Maintain strong relationships with both the bar staff and the bar owners
  • Knowledge of all game types: Blackjack, Pig Wheel, Bingo, Pull Tabs, Electronic Pull Tabs, Horse Racing, Raffles, Sports Pools, Quick Shot Bingo, Coin/Punch Boards
  • Familiar with all the technology that is used: Site surveillance systems, Gaming Manager software, Bingo systems, and Bingo program boards

Timeline

Assistant Gaming Manager

Development Homes, Inc.
07.2017 - Current

Gaming Support Specialist

Development Homes, Inc.
09.2015 - Current

No Degree - Horticulture Science

University of Minnesota - Crookston
Jenna Magee