Jenna Mangini

To gain experience in the workforce and build on my communication skills Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

• Cheerleading (6 years) I worked with many girls that taught me how to put trust in my team, and how to uplift each other. My freshman year I got the opportunity to work with older role models on the varsity team, and we would work as a team to encourage the football team, and bring energy into the crowd.
• Volleyball (4 years) I put a lot of time and effort into this team. This taught me time management and to be dependable.
• Basketball (2 years) Every practice I tried harder and harder to make me grow as a person and athlete. I was injured my last year of basketball but I didn't let it stop me. I then became a manager for my team so I was still involved and still worked with my team to better them.
• Stunt (1 year) My freshman year of high school I was in stunt but about a month into our season I was dropped and experienced a concussion that had me sitting out for my games. I then decided to become a scorekeeper so that I was still involved and was able to still cheer on my team.