Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Oliver

Louisville,GA

Summary

Driven Quality Lab Technician with a proven track record at Magna Seating Systems, enhancing product quality and operational efficiency. Excelled in meticulous record-keeping and problem-solving, significantly reducing scrap rates. Skilled in GMP knowledge and team leadership, consistently achieving superior customer satisfaction through rigorous quality audits and effective training programs.

Overview

9
9
years of professional experience

Work History

Quality Lab Technician

Magna Seating Systems
Shepherdsville, KY
03.2023 - Current

Perform safety critical Hpoint testing, recorded results and escalated to quality team if issues found

Perform BSR/Shaker table testing, recorded results and escalated to quality team if issues found

Perform Product Quality Audits, recorded results and escalated to quality team if issues found

Perform Poke Yoke walks for all manufacturing lines, recorded results and escalated to quality team if issues found

Assist in Safe Launch plan and requirements for all programs

Provide any on-line training to new operators or lab techs

Scrap Technician

Magna Seating Systems
Shepherdsville, KY
07.2022 - 03.2023

Review daily scrap parts

Supported the determination of the scrap root cause

Logged scrap

Work with Quality Engineers for nessesary documentation needed for returning parts to supplier. I understand the RMA process.

Performed Dock Audits escalated issues to correct quality team,

Performed Poke Yoka walks, escalated issues to correct quality team

Team Lead

Magna Seating Systems
Shepherdsville, KY
01.2018 - 07.2022

Facilitated and lead all new hires for on-the-job training, signed off on the trainee once training had been completed

Planned Training rotation

Reviewed, determined root cause, corrected and walked back any defects found while on line.

Worked with operators on any CTQs or NOAC specifications that were relevant to that station

Inspected seats to make sure they met boundary book requirements, escalated if the seat did not and work with operators to ensure seats going forward did meet boundary book

Understand the importance of the boundary book and why it must be followed

Understand and can execute and maintain Magna's 5S program

Worked in Rework and repair section, escalate if the seat had issues and work with operators to ensure seats did not have repeat issues going forward

Reviewed and determined if the line has bottlenecks, took appropriate action to help eliminate the bottlenecks

Coached operators as needed on line to ensure line meet tak time

Performed problem solving and brainstorming activities with team when issues arose as well as prevent issues for re-occuring

Bakery Manager

The Fresh Market
Louisville, KY
04.2016 - 11.2017

Planned and oversaw daily production of baked goods

Planned work Schedules and routines for the entire department

Trained and supervised new staff

Interacted with customers daily to place orders ensuring positive customer service

Oversaw inventory to ensure enough stock/back stock

Managed department waste to ensure we are maintain a clean work environment

Process Guide

Amazon
Shepherdsville, KY
01.2015 - 06.2016

Allocated labor to specific tasks/departments

Lead Pre & Mid shift Meetings to Monitor SWIP (standard work in progress)

Tracked and correct quality defects

Trained new hires on PIT Equipment and job process

Operated PIT Equipment

Assisted with daily opening and closing tasks to maintain neat, organized, functional work area

Education

Associate of Applied Science - General Studies

Elizabethtown Community And Technical College
Elizabethtown, KY
05.2015

Skills

  • GMP Knowledge
  • Sample Preparation
  • Meticulous Record-Keeping
  • Customer Focus

MS Office

Problem Solving and Critical Thinking

Organizational Skills

Inventory and Data Entry

Training Experience

Supervising experience

Timeline

Quality Lab Technician

Magna Seating Systems
03.2023 - Current

Scrap Technician

Magna Seating Systems
07.2022 - 03.2023

Team Lead

Magna Seating Systems
01.2018 - 07.2022

Bakery Manager

The Fresh Market
04.2016 - 11.2017

Process Guide

Amazon
01.2015 - 06.2016

Associate of Applied Science - General Studies

Elizabethtown Community And Technical College
Jenna Oliver