Jenna Phillips
Blue Springs,MO
Summary
Reliable Warehouse Shipper with experience in coordinating and preparing shipments for transport. Strong background in inventory control, quality assurance, and maintaining accurate shipping records. Skilled at streamlining operations to increase efficiency while ensuring adherence to all safety regulations. Previous work resulted in reduced shipment errors for increased customer satisfaction.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Warehouse Shipper
Cargo Largo
Independence, Missouri
04.2022 - Current
- Organized inventory in designated storage areas for easy access.
- Maintained cleanliness and safety standards throughout the warehouse.
- Collaborated with team members to streamline shipping processes.
- Ensured that packages are packed to standards and have correct labels attached.
- Packed and shipped orders accurately and efficiently.
- Maintained cleanliness of warehouse environment.
- Reported any discrepancies or damages to the appropriate personnel.
- Labeled containers correctly according to destination requirements.
- Utilized RF scanners to track items throughout the warehouse.
- Ensured quality control standards were met for all outgoing packages.
Store Associate
The UPS Store
Lee's Summit, Missouri
08.2018 - 04.2022
- Assisted customers with shipping options and packaging solutions.
- Processed incoming and outgoing mail and packages efficiently.
- Maintained inventory of shipping supplies and store materials
- Handled cash transactions accurately at the point of sale.
- Trained new associates on store procedures and systems.
- Demonstrated excellent customer service skills at all times.
- Performed daily opening and closing procedures for store operation.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Answered telephone to give callers store information and look up order details.
- Sent off faxes and scanned to email for customers
- Ensured that customers packages were packed to standard
Associate
Target
Blue Springs, Missouri
12.2017 - 01.2018
- Collaborated with team to ensure efficient store operations and customer satisfaction.
- Picked orders from the sales floor and back area and ensured they were packed to standards.
- Managed inventory levels using Target's inventory management systems.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Education
Blue Springs High School
Blue Springs, MOSkills
- Deadline driven
- Handheld scanner operation
- Package shipment
- Efficient multitasking
Timeline
Warehouse Shipper
Cargo Largo
04.2022 - Current
Store Associate
The UPS Store
08.2018 - 04.2022
Associate
Target
12.2017 - 01.2018
Blue Springs High School
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