Jenna Quarantillo
Buffalo,NY
Summary
Reliable individual proudly offering 10 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
12
12
years of professional experience
Work History
Bar Supervisor
Hideaway Grille
North Tonawanda , NY
10.2012 - Current
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Handled all cash on daily basis, which built trustworthiness and loyalty with owners.
- Completed bar opening and closing procedures.
- Closed out cash register and prepared cashier report at close of business.
- Improved customer service rankings by resolving issues quickly and accurately.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Poured and prepared mixed drinks for over 250 customers daily
- Adhered to state laws regarding alcoholic beverage services and customer regulations
Hair Stylist
All That Jazz
Niagara Falls , NY
05.2013 - 10.2015
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Recorded notes for future reference about customer preferences and services delivered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Education
No Degree - Business Administration
SUNY Buffalo State
Buffalo, NYAssociate of Applied Business - Business Administration
Erie Community College
Buffalo, NY06.2015
Cosmetology License -
The Salon Professional Academy
Tonawanda, NY06.2013
Skills
- Customer Service
- Task Delegation
- Cash Handling
- Deposit Preparation
- Production and Time Sequencing
- Worker Training
- Critical Thinking
- Work Area Inspection
Timeline
Hair Stylist
All That Jazz
05.2013 - 10.2015
Bar Supervisor
Hideaway Grille
10.2012 - Current
No Degree - Business Administration
SUNY Buffalo State
Associate of Applied Business - Business Administration
Erie Community College
Cosmetology License -
The Salon Professional Academy
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