Jenna Richmond
Baton Rouge,LA
Summary
Dedicated administrative professional with successful experience in fast-paced workplace settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Bar Manager / Assistant Manager
Stabs Prime Steak And Seafood
03.2021 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Evaluated employee performance and coached and trained to improve weak areas.
Manager
Drago's Seafood
01.2020 - 03.2021
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed staff schedules and maintained adequate coverage for all shifts.
Bartender / Assistant Manager
Maglieaux's Riverfront Restaurant
07.2017 - 01.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Retail Associate
Paris Parker Salons And Spas
06.2014 - 08.2017
- Kept calendar with scheduled appointments and scheduled stylists and estheticians for appropriate treatments and time slots
- Updated customer records and maintained accurate client information.
- Operated multi-line telephone system to answer and direct high volume of calls
Education
75+ Credit Hours - Marketing
Louisiana State University And A&M College
Baton Rouge, LA45+ Credit Hours - Journalism
Northwestern State University of Louisiana
Natchitoches, LAHigh School Diploma -
The Dunham School
Baton Rouge, LA05.2014
Skills
- Strategic Planning
- Complex Problem-Solving
- Staff Management
- Customer Service
- Bookkeeping
- Office Administration
- Word Processing
- Microsoft Office
- Multi-Line Telephone Systems
Timeline
Bar Manager / Assistant Manager
Stabs Prime Steak And Seafood
03.2021 - Current
Manager
Drago's Seafood
01.2020 - 03.2021
Bartender / Assistant Manager
Maglieaux's Riverfront Restaurant
07.2017 - 01.2020
Retail Associate
Paris Parker Salons And Spas
06.2014 - 08.2017
75+ Credit Hours - Marketing
Louisiana State University And A&M College
45+ Credit Hours - Journalism
Northwestern State University of Louisiana
High School Diploma -
The Dunham School
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