Jenna Ritter
Lewistown
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
3
3
years of professional experience
Work History
Assistant Executive Housekeeper
Grand Teton Lodge Company
Grand Teton National Park
04.2026 - Current
- Assisted in training housekeeping staff on cleaning protocols and safety standards.
- Supported daily operations by coordinating room assignments and inventory management.
- Conducted inspections of guest rooms to ensure cleanliness and adherence to quality standards.
- Monitored supply levels, facilitating timely orders for cleaning products and linens.
- Collaborated with front desk to address guest requests and enhance satisfaction levels.
- Implemented efficient workflow strategies to optimize housekeeping productivity.
- Maintained records of maintenance issues, ensuring prompt resolution to uphold service quality.
- Developed positive relationships with team members, fostering a collaborative work environment.
- Promoted a positive work environment through effective communication, teamwork, and recognition programs for outstanding employees.
- Conducted thorough inspections of guest rooms and public spaces to guarantee adherence to quality standards and address any issues promptly.
Retail Sales Associate
Academy Sports and Outdoors
Waxahachie, TX
11.2024 - 04.2026
- Assisted customers in locating products and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays and ensured merchandising standards were met.
- Managed inventory levels through regular stock checks and replenishment.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Housekeeping Manager
Xanterra Parks & Resorts
Yellowstone National Park
04.2023 - 10.2023
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
- Developed and implemented efficient cleaning protocols enhancing operational effectiveness.
- Trained and mentored staff on best practices in housekeeping standards and safety procedures.
- Conducted regular inspections of guest rooms and public areas to uphold quality standards.
- Completed schedules, shift reports, and other business documentation.
- Developed and mentored assistant manager
Education
High School Diploma -
Mifflin County High School
Lewistown, PA01-2017
Skills
- Scheduling staff
- Employee relations
- Task delegation
- Customer service
- Problem-solving
- Time management
Timeline
Assistant Executive Housekeeper
Grand Teton Lodge Company
04.2026 - Current
Retail Sales Associate
Academy Sports and Outdoors
11.2024 - 04.2026
Housekeeping Manager
Xanterra Parks & Resorts
04.2023 - 10.2023
High School Diploma -
Mifflin County High School