Jenna Rogers
West Des Moines,Iowa
Summary
Highly-motivated employee with desire to take on new challenges. Currently majoring in Kinesiology (Pre-PT) and hoping to gain more experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Server
Embassy Suites
West Des Moines, IA
09.2022 - Current
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Provided exceptional service to high volume of daily customers.
Kennel Attendant
The Collar Club
West Des Moines, Iowa
08.2022 - 02.2023
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Exercised animals to maintain physical and mental health.
Barista
Starbucks
West Des Moines, Iowa
11.2021 - 08.2022
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Host
Texas Roadhouse
West Des Moines, Iowa
05.2021 - 10.2021
- Cleaned and restocked counter areas, watched cash drawer and checked server supplies to facilitate operations.
- Answered phone to provide dining information and take reservations.
- Greeted guests and gathered information to seat groups or place on waitlist.
Education
Anticipated Bachelor's Degree -
Iowa State University
Ames, Iowa01.2027
High School Diploma -
Dowling Catholic High School
West Des Moines, Iowa05.2023
Skills
- Problem solving
- Teamwork
- Adaptability
- Relations
- Time management
- Resilience
Certification
CPR Certification
2021 Dowling Catholic
Awards
Presidential Honor Roll
2021-2023
Aquinas Key
2023
Timeline
Banquet Server
Embassy Suites
09.2022 - Current
Kennel Attendant
The Collar Club
08.2022 - 02.2023
Barista
Starbucks
11.2021 - 08.2022
Host
Texas Roadhouse
05.2021 - 10.2021
Anticipated Bachelor's Degree -
Iowa State University
High School Diploma -
Dowling Catholic High School