Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jenna Russo

Ballston Spa

Summary

Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Strong knowledge of medical terminology and HIPAA regulations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Therapy Aide

Sunnyview Rehabilitation Hospital
06.2022 - Current
  • To assist therapist when needed.
  • Transport patients to and from their therapy sessions.
  • Promoted a safe and clean therapy environment by sanitizing equipment and maintaining organized treatment spaces.
  • Provide emotional support and encourage patients during therapy sessions to promote a positive healing environment
  • Assist therapist with Eksoskeleton and other technology when scheduled
  • Fill in for DME coordinator when out - ordering and putting together orders for discharging patients, working with both therapist and outside equipment vendors. Making phone calls to vendors and faxing orders, along with delivering equipment to patients as well.

Front Counter Worker

Homestyle Enterprises
05.2021 - 08.2021
  • Improved customer satisfaction by providing efficient and friendly service at the front counter.
  • Managed cash register operations and accurately handling transactions.
  • Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
  • Worked closely with kitchen staff to communicate order details effectively and ensure accurate preparation of dishes.

Office Assistant

Evolution Construction Services
05.2019 - 08.2021
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Provided assistance with billings and invoices when needed
  • Provided administrative support by organizing files, handling correspondence, and maintaining records
  • Ran errands to post office for other staff when needed as well
  • Ordered and collected office supplies and kept office stocked with needed resources to operate smoothly.

Construction Flagger

Evolution Construction Services
05.2019 - 08.2021
  • Improved traffic flow by effectively directing vehicles and pedestrians around construction zones.
  • Assisted in minimizing accidents by setting up proper signage, barricades, cones, and other traffic control devices.
  • Collaborated closely with other flaggers to maintain consistent traffic patterns throughout construction sites.
  • Followed safety protocols and regulations to minimize accidents and maintain a safe work environment. Along with keeping the other workers on site safe.

Education

Bachelor of Science - Exercise Science

Ithaca College
Ithaca, NY
05.2022

Hudson Valley Community College
Troy, NY

Skills

  • Multitasking
  • Team Collaboration
  • Customer Service
  • Time Management
  • Reliability
  • Adaptability and Flexibility

Certification

  • BLS Certified, American Heart Association- December 2023

Timeline

Therapy Aide

Sunnyview Rehabilitation Hospital
06.2022 - Current

Front Counter Worker

Homestyle Enterprises
05.2021 - 08.2021

Office Assistant

Evolution Construction Services
05.2019 - 08.2021

Construction Flagger

Evolution Construction Services
05.2019 - 08.2021

Bachelor of Science - Exercise Science

Ithaca College

Hudson Valley Community College

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Jenna Russo