Jenna Seitz
San Ramon,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company and personal growth.
Overview
2
2
years of professional experience
Work History
To-Go Server
Outback Steakhouse Restaurant
San Diego, CA
09.2022 - 05.2023
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
- Resolved customer complaints by executing swift solutions and escalated food and dining issues to manager for remediation.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Made meals in accordance with company standards and requirements.
- Refilled condiments, napkins and server workstations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Assembled and served meals according to specific guest requirements.
- Monitored temperatures of prepared food and cold-storage areas.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
To-Go Server
Outback Steakhouse Restaurant
San Ramon, CA
12.2020 - 06.2021
- Organized and tracked to-go orders while maintaining accuracy.
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
- Processed payments accurately and efficiently using POS system.
- Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
- Ensured compliance with health safety standards for all food handling procedures.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Accurately recorded customer information into computer database for future reference.
- Followed all cash handling policies when processing payment transactions.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
Education
Bachelor of Arts - Criminal Justice
San Diego State University
San Diego, CA05-2025
Associate of Applied Science - Criminal Justice
San Diego Mesa College
San Diego, CA05-2023
Skills
- Phone Etiquette
- Reliability
- Quick Learner
- Excellent customer service
- Payment Processing
- Time management abilities
- Teamwork and Collaboration
- Decision-Making
- Problem-Solving
- Goal Setting
- Active Listening
- Self Motivation
- Adaptability and Flexibility
Alpha Phi International Sorority member
- Participating in philanthropy (women's heart health) and community service
- Meeting academic standards
- Adhering to sorority values and standards
- Supporting others in a community
Timeline
To-Go Server
Outback Steakhouse Restaurant
09.2022 - 05.2023
To-Go Server
Outback Steakhouse Restaurant
12.2020 - 06.2021
Bachelor of Arts - Criminal Justice
San Diego State University
Associate of Applied Science - Criminal Justice
San Diego Mesa College
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