Jenna Sendrey

Cleaning:

• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
• Swept and mopped floors, vacuumed carpets, and dusted surfaces with proper chemical solutions.
• Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
• Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
• Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
• Cleaned windows, glass partitions and mirrors with cleaners and sponges.
• Maintained cleaning equipment and materials in a safe and sanitary working condition.

Catering:

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• Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
• Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
• Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.

• Maintained a clean and organized work area throughout shift.
• Operated cash registers to process payments from customers.
• Worked hard to learn required tasks quickly to maximize performance.
• Greeted customers upon entering the store with friendly demeanor.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Provided customer service support to ensure satisfaction.
• Addressed customer needs, responding to specific requests.
• Developed positive customer relationships through friendly greeting and excellent service.
• Resolved customer issues promptly in a professional manner.
• Collaborated with team members to maximize productivity and efficiency.
• Rotated through series of different stations based on team needs.
• Built and maintained working relationships with peers and upper management.
• Looked for ways to go above and beyond job requirements.
• Monitored expiration dates on food items for freshness assurance.
• Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
• Received, processed, and stocked merchandise in accordance with store policies.
• Upheld high standards of productivity and quality in operations.
• Stayed informed of company and store updates from leadership.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

• Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
• Prepared, cooked, and presented food safely and quickly to meet the restaurant's standards.
• Organized storage space for food items to ensure efficient retrieval during busy times.
• Cleaned work areas, equipment, and utensils after use to maintain a safe and sanitary environment.
• Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
• Transferred supplies and equipment between storage and work areas by observing safe lifting standards.
• Monitored stock levels and communicated when ordering was required.
• Supported chefs in food production, ensuring that all dishes were cooked to customer satisfaction.
• Disposed of rubbish in accordance with company policies.
• Performed additional duties as requested by management team members.
• Ensured compliance with health and safety regulations within the kitchen environment.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

• Assembled trophies
• Cleaned/cut out plaques and placed them on the trophies
• Organized shipments
• Organized merchandise
• Took inventory.