Jenna Servin
Boulder,CO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Eager student pursuing flexible part-time employment with weekend, some morning, and evening shift options. Pre-nursing student with interest in gaining healthcare and caregiving experience prior to applying to nursing school.
Overview
7
7
years of professional experience
Work History
Sales Associate
GNC Live Well
Boulder, Colorado
01.2024 - Current
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Barista
Starbucks
Highlands Ranch, Colorado
10.2020 - 07.2021
- Ground beans for espresso shots according to individual customer specifications.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Adhered to health department regulations concerning sanitation standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Juicer
Nekter Juice Bar Inc.
Greenwood Village, Colorado
07.2017 - 07.2020
- Regularly checked expiration dates on products to ensure freshness.
- Kept up with customer orders while maintaining product safety standards.
- Followed company policies regarding handling cash transactions accurately.
- Ensured that all health code regulations were followed while preparing juices.
- Monitored inventory levels of fruits, vegetables, and other supplies used in making juices.
- Prepared juices by blending fruits and vegetables using a juicer.
- Inspected fruit for quality prior to use in juice blends.
- Cleaned and sanitized juicer, containers, and food preparation areas.
- Assisted customers with selecting the right type of juice or smoothie for their needs.
Education
Some College (No Degree) - General Studies
Front Range Community College
Westminster, COSome College (No Degree) - Liberal Arts and General Studies
Arizona State University
Tempe, AZSome College (No Degree) - Music Management
University of Colorado Denver
Aurora, COSome College (No Degree) - Physiology
University of Colorado At Boulder
Boulder, COSkills
- Nutrition supplement familiarity
- Sports medicine knowledge
- Health Education
- Compassionate Caregiving
- Microsoft word and excel
- Friendly, Positive Attitude
Affiliations
- University of Colorado Boulder Rowing
- University of Colorado Denver Alpha Phi
- Arizona State Club Lacrosse
- KMG academy Lighting and Sound Course
Volunteer Experience
- 25+ hours training and a couple shifts interim for winter break, in home care for patient with cerebral palsy. Learned proper lifts, sleep positions, and care techniques
Timeline
Sales Associate
GNC Live Well
01.2024 - Current
Barista
Starbucks
10.2020 - 07.2021
Juicer
Nekter Juice Bar Inc.
07.2017 - 07.2020
Some College (No Degree) - General Studies
Front Range Community College
Some College (No Degree) - Liberal Arts and General Studies
Arizona State University
Some College (No Degree) - Music Management
University of Colorado Denver
Some College (No Degree) - Physiology
University of Colorado At Boulder