jenna stidham

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.(CSIPs)

Upheld store protocol and standards to employees for optimal quality, freshness, safety and cleanliness for customer experience.

• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Supervised guests at front counter, answering questions regarding products.
• Facilitated smooth transitions by creating detailed schedules and providing clear communication to staff and participants during birthday events.

Delivered goods and products to customer on time and in excellent condition.

• Followed all relevant traffic laws and safety regulations.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Managed daily operations to ensure smooth function of store and employees

• Oversaw loss prevention efforts, minimizing shrinkage by enforcing effective security measures (Monthly Big 3) and training staff on proper procedures.
• Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
• Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
• Interacted well with customers to build connections and nurture relationships.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise.
• Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.