Jenna Strong
Villa Ridge,MO
Summary
Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Displays poised and eloquent demeanor to convey positive company image.
Overview
1
1
year of professional experience
Work History
Answering Assistant
Allstate Insurance Co
06.2023 - Current
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Supported customers by managing [Number] calls per day efficiently while maintaining professionalism and upbeat tone.
Lash Technician
Self
06.2023 - 12.2023
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
- Followed correct processes to apply lash extensions to clients' natural lashes.
Education
High School Diploma -
Pacific High School
Pacific, MO05.2024
GED -
East Central College
Union, MO09.2023
Skills
- Effective Communication
- Critical Thinking
- Decision Making
- Customer Service
- Professionalism
- Telephone Etiquette
I plan to attend Esthetician school next fall to further my career goals.
I plan to attend Grabber Beauty School.
Timeline
Answering Assistant
Allstate Insurance Co
06.2023 - Current
Lash Technician
Self
06.2023 - 12.2023
High School Diploma -
Pacific High School
GED -
East Central College
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