JENNA TAKES
Summary
Dedicated public health professional, with over 10 years of experience in the health and wellness space, providing individual health coaching, coordinating wellness initiatives, consulting clients on best practices to achieve their objectives, and designing, deploying, and monitoring health and wellness programs throughout their lifecycle.
Overview
13
13
years of professional experience
Work History
Senior Client Success Manager
Health Solutions, LLC
06.2017 - Current
Client Success Manager
Health Solutions, LLC
09.2015 - 06.2017
- Cultivate and maintain productive relationships with clients and delivery team
- Facilitate annual strategic workshops with client leadership to clarify vision and definition of success for their health and wellbeing program
- Develop and implement a multi-year strategic roadmap informed by health screening and health plan data, and senior leaders' vision and objectives
- Design, deploy, and monitor progress of 11 clients' annual health and wellness programs in meeting vision and objectives, timeline, and established budget
- Collaborate with internal and external partners and stakeholders
- Write and edit content for wellness portal and program promotional materials
- Lead effort to migrate client programs to new technology platform
Wellness Program Coordinator
Health Solutions, LLC
04.2013 - 10.2019
- Facilitate monthly wellness team meetings focused on organizing and promoting various wellness initiatives
- Develop and deploy whole population educational content as well as targeted messaging based on claims and screening data to improve health outcomes
- Promote awareness of employee benefits such as EAP
- Lead interactive educational group sessions on various health topics
- Managed health fair activities to expose customers to health and wellness businesses
- Collected and tracked information about participation and outcomes of individual programs
Bilingual Health Coach
Health Solutions, LLC
02.2013 - 06.2017
- Administer health risk assessments to evaluate participant health risks
- Conduct one-on-one relationship-based health coaching with over 300 members to improve lifestyle behaviors and decrease individual health risks
- Address critical risk factors by aligning coaching goals with provider's treatment plan
Health Science Specialist
US Department of Veterans Affairs
05.2011 - 02.2013
Health Science Specialist
US Department Of Veterans Affairs
06.2010 - 09.2010
- Transcribe audio recordings of interviews and focus groups
- Collaborate with lead investigators to create a qualitative codebook
- Analyze focus group transcripts using NVivo qualitative data analysis software
- Compose a report on a subset of the study's findings
Education
Master of Public Health - Community And Behavioral Health
University of Iowa
Iowa City, IA08.2015
Bachelor of Arts - Biology And Psychology
Luther College
Decorah, IA05.2011
Skills
- Strategic planning and consulting
- Program design, development, implementation, management, and evaluation
- Partner collaboration and vendor management
- Communication development and deployment
- Portal construction and maintenance
Timeline
Senior Client Success Manager
Health Solutions, LLC
06.2017 - Current
Client Success Manager
Health Solutions, LLC
09.2015 - 06.2017
Wellness Program Coordinator
Health Solutions, LLC
04.2013 - 10.2019
Bilingual Health Coach
Health Solutions, LLC
02.2013 - 06.2017
Health Science Specialist
US Department of Veterans Affairs
05.2011 - 02.2013
Health Science Specialist
US Department Of Veterans Affairs
06.2010 - 09.2010
Master of Public Health - Community And Behavioral Health
University of Iowa
Bachelor of Arts - Biology And Psychology
Luther College
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