Jenna Thompson
Cedar Rapids,IA
Summary
Earnest individual with experience in the human services field providing support and guidance to individuals from diverse backgrounds with mental and intellectual diagnoses. Passionate about helping others access needed services and supports. Devoted to promoting personal growth moving clients toward fulfilling and independent lives. Experienced in helping clients develop important skills in self-care, nutrition, budgeting, social interactions, and emergency situations.
Overview
1
1
year of professional experience
Work History
Life Skills Coach 2
Inspiring Lives
New Hampton, IA
07.2023 - 03.2024
- Scheduled or assisted clients in scheduling mental and physical health appointments.
- Assisted clients in achieving their financial goals through budgeting and forecasting strategies.
- Reviewed doctors orders and communicated with pharmacy to order new medications or refills.
- Coordinated, planned, developed and implemented activities designed to enrich the lives of clients.
- Participated in ISP meetings with client, caseworkers, and supervisors; offering feedback and support.
- Developed menus and grocery lists alongside clients utilizing current inventory to create balanced meals.
- Supported clients in identifying personal strengths and areas for improvement by completing functional assessments, reviewing goals, for ISP's.
Life Skills Coach
Inspiring Lives
Sumner, IA
04.2023 - 07.2023
- Facilitated client transportation, ensuring punctuality while providing emotional support during outings.
- Navigated sensitive conversations with professionalism and empathy when addressing complex issues.
- Provided ongoing support to clients experiencing crises, offering guidance and identified coping skills.
- Managed day-to-day responsibilities efficiently while maintaining detailed documentations of all client interactions, behaviors, incidents, and staff supports ensuring accurate tracking of progress towards goals.
- Taught clients life skills in areas including meal planning/preparation, personal hygiene, safety in their home and community, home maintenance/ housekeeping, social skills, emotional regulation, clothing cares, and money management; utilizing demonstration, verbal instruction, and experiential teaching.
- Communicated constructive feedback to clients on their progress towards meeting goals, encouraging continued efforts towards personal growth.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NHWartburg College
Waverly, IASkills
- Emotional Intelligence
- HIPPA Adherence
- Effective Communication
- Behavior Redirection
- Medication Administration
- Crisis Management
Timeline
Life Skills Coach 2
Inspiring Lives
07.2023 - 03.2024
Life Skills Coach
Inspiring Lives
04.2023 - 07.2023
Bachelor of Arts - Psychology
Southern New Hampshire University
Wartburg College
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