Jenna Tomasetti
Rockaway,NJ
Summary
Proven team player with a track record of enhancing customer engagement and satisfaction at Crumbl Cookies. Skilled in safe food handling and inventory restocking, demonstrated excellence in health code compliance and teamwork. Achieved significant improvements in service efficiency through effective problem-solving and time management. Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Crumbl Cookies
03.2023 - Current
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
Food Service Worker
Pop's Place
03.2021 - 03.2023
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
High School Diploma -
Morris Hills High School
Rockaway, NJ06.2024
Skills
- Customer Engagement
- Safe Food Handling
- Inventory Restocking
- Menu Memorization
- Health Code Compliance
- Beverage Preparation
- Customer Service
- Food Preparation
- Problem-Solving
- Store Opening and Closing
- Integrity and Honesty
- Time Management
- Cleaning
- Teamwork and Collaboration
Certification
- Food Handlers Permit Training - 2023-2024
Timeline
Crew Member
Crumbl Cookies
03.2023 - Current
Food Service Worker
Pop's Place
03.2021 - 03.2023
High School Diploma -
Morris Hills High School