Jenna Vanas
Canandaigua,NY
Summary
Creative professional with experience in fine arts and a strong background in maintaining high cleanliness standards. Skilled in operational supervision, problem-solving, and effective communication, with a focus on creating engaging environments. Demonstrated ability to manage multiple responsibilities while adhering to strict guidelines and enhancing visual branding.
Overview
6
6
years of post-secondary education
20
20
years of professional experience
Work History
Artist & Writer
JENNAration ART
Asheville, North Carolina
01.2007 - Current
- Created original artwork for exhibitions and tailored pieces for business clients, enhancing visual branding.
- Collaborated with clients to develop custom art pieces tailored to their vision.
- Designed promotional materials such as flyers and online content for exhibitions, effectively promoting artistic showcases.
- Analyzed trends in the art world to stay current and relevant in artistic expressions.
- Crafted engaging lyrics for song compositions with Epidemic Sound, contributing to diverse musical projects.
- Created original copy for websites, brochures, newsletters, and promotional materials.
Night auditor/Customer Service Representative
Omni Grove Park Inn
Asheville, North Carolina
08.2020 - 08.2021
- Managed nightly operations and ensured smooth transitions for hotel guests.
- Processed guest check-outs, including payment processing and providing receipts.
- Handled night audit paperwork, verified daily room occupancy, and reviewed hotel revenue.
- Responded to customer inquiries and resolved concerns promptly to maintain guest satisfaction.
- Collaborated with housekeeping to ensure room readiness for morning guests.
Housekeeping Supervisor & Night Auditor
Grand Bohemian Hotel Asheville
Asheville, NC
08.2018 - 08.2020
- Supervised daily housekeeping operations to maintain high cleanliness standards.
- Coordinated schedules and assignments for housekeeping team efficiency.
- Conducted regular inspections of guest rooms and public areas for quality assurance.
- Managed inventory of cleaning supplies and equipment for operational needs.
- Established effective communication between team members to foster a positive work environment.
Education
Master of Science - Service Leadership & Innovation
Rochester Institute of Technology
Rochester, NY 09.2009 - 05.2011
Bachelor of Science - Tourism And Hospitality Management
Rochester Institute of Technology
Rochester, NY 09.2003 - 05.2004
Associate of Arts - Liberal Arts
Finger Lakes Community College
Canandaigua, NY 09.1999 - 05.2002
Associate of Applied Science - Tourism And Hotel Management
Finger Lakes Community College
Canandaigua, NY 09.2001 - 05.2002
Canandaigua Academy
Canandaigua, NYSkills
- Operational supervision
- Attention to detail
- Time management
- Problem-solving
- Effective communication
- Customer relationship management
- Organizational management
- Team collaboration
- Complex problem solving
- Compliance with health standards
- Art fundamentals
- Promotional materials
- Social media promotion
- Market trend analysis
- Leadership
Timeline
Night auditor/Customer Service Representative
Omni Grove Park Inn
08.2020 - 08.2021
Housekeeping Supervisor & Night Auditor
Grand Bohemian Hotel Asheville
08.2018 - 08.2020
Master of Science - Service Leadership & Innovation
Rochester Institute of Technology
09.2009 - 05.2011
Artist & Writer
JENNAration ART
01.2007 - Current
Bachelor of Science - Tourism And Hospitality Management
Rochester Institute of Technology
09.2003 - 05.2004
Associate of Applied Science - Tourism And Hotel Management
Finger Lakes Community College
09.2001 - 05.2002
Associate of Arts - Liberal Arts
Finger Lakes Community College
09.1999 - 05.2002
Canandaigua Academy