Jenna Vaughan
Summary
Dynamic, results-driven B2B SaaS content marketing leader with over eight years of experience overseeing content operations, editorial strategy, and cross-functional campaigns.
Overview
8
8
years of professional experience
Work History
Community Content Strategist
PALO ALTO NETWORKS
09.2020 - 09.2025
- Managed the core content and engagement strategy for 450,000+ technical users, ensuring high-quality, consistent messaging across all digital touchpoints and product integrations.
- Formulated methods to synthesize complex user sentiment and technical friction points into actionable insight reports and brief documentation for product and engineering teams.
- Spearheaded the editorial process for major community initiatives, authoring technical blogs, monthly updates, and spotlight programs that translated complex technical concepts into accessible, engaging formats.
- Partnered closely with content leads, cross-functional product experts, and leadership to host monthly interactive AMAs and strategic digital events, scaling asset reach across diverse channels.
- Facilitated the Cyber Elite brand advocacy program, triaging and routing resource-sharing requests to amplify high-value, user-generated content.
- Monitored key community health and performance metrics to proactively optimize communication tactics, refine workflow efficiency, and address user trends.
Enterprise Marketing Specialist
NVIDIA
01.2018 - 03.2020
- Spearheaded integrated organic and paid social media strategies for key product launches and marketing campaigns, managing the complete lifecycle from content creation and scheduling to publishing across all platforms.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
- Executed comprehensive campaign planning across a diverse and technical product portfolio, engaging target industries effectively.
- Directed co-marketing initiatives and event coverage, amplifying partner reach while ensuring consistent brand narratives aligned with marketing objectives.
Education
Master of Science - Marketing
Santa Clara University
Santa Clara, CA08-2021
Bachelor of Arts - Communications
Sonoma State University
Rohnert Park, CA12-2017
Skills
- Content operations and strategy
- Editorial calendar management
- Content lifecycle management
- Content reuse and repurposing
- Cross-functional collaboration
- Integrated marketing alignment
- Stakeholder management
- Campaign and asset activation
- Multi-channel content distribution
- High-impact asset launches
- Virtual event messaging
- Short- and long-form copywriting
- Workflow optimization
- AI-enabled content workflows
- Project management tools
Timeline
Community Content Strategist
PALO ALTO NETWORKS
09.2020 - 09.2025
Enterprise Marketing Specialist
NVIDIA
01.2018 - 03.2020
Master of Science - Marketing
Santa Clara University
Bachelor of Arts - Communications
Sonoma State University