Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Williams

Palm Harbor

Summary

Motivated and compassionate professional with experience in healthcare and customer service. Over 1,000 hours of patient care as a Certified Medical Assistant, building strong skills in communication, organization, and multitasking. Known for a positive attitude, reliability, and the ability to make people feel comfortable and cared for. Excited to bring hard work, energy, and excellent service to any role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Advanced Urology
09.2024 - Current
  • Dedicated to patient care excellence with strong focus on medical procedures, vital signs monitoring, and maintaining detailed patient records.
  • Assist physicians with examinations, prepare treatment rooms, and ensure compliance with safety protocols while maintaining medical supply inventory.
  • Partner with amazing healthcare team to coordinate patient care, schedule appointments, and facilitate smooth clinic operations while prioritizing patient comfort
  • Streamline medical documentation processes and implement electronic health record protocols while maintaining HIPAA compliance and reducing error rates while triaging
  • Performed medical procedures with accuracy and assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Dietary Aide

Saint Marks Village
05.2023 - 07.2024
  • Performed a variety of tasks in the preparation, service, and clean up for meals served to patients and staff in the nursing home.
  • Boosted patient satisfaction by meticulously preparing plates based on dietary-specific needs
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Engaged in meaningful relationships with residents and remembering specific needs for each one
  • Maintained a clean and organized workspace in the kitchen, ensuring timely meal production and delivery.

Retail Associate

Plato's Closet
07.2022 - 04.2023
  • Assisted customers with purchases, enhancing sales and customer satisfaction.
  • Managed inventory, ensuring cleanliness and organization of the store
  • Collaborated with team to optimize store layout, consistently advertised products and events on social media
  • Resolved customer complaints, increasing repeat business and loyalty.
  • Handled cash transactions, maintaining accuracy and efficiency.

Education

High School Diploma -

Palm Harbor University High School
Palm Harbor, FL

General A.A - Pre-nursing

St Petersburg College
05.2025

Skills

  • Communication
  • Multi-tasking
  • Leadership
  • Strong work ethic
  • Quality control
  • Task prioritization
  • Customer Service
  • Food Preparation
  • Cash Handling
  • Team Collaboration
  • Inventory Management

Certification

  • OSHA CERTIFIED
  • BLS/CPR certified
  • CMAA (Certified Medical Administrative Assistant)
  • CCMA (Certified Clinical Medical Assistant)


Timeline

Medical Assistant

Advanced Urology
09.2024 - Current

Dietary Aide

Saint Marks Village
05.2023 - 07.2024

Retail Associate

Plato's Closet
07.2022 - 04.2023

High School Diploma -

Palm Harbor University High School

General A.A - Pre-nursing

St Petersburg College

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