Jenna Wilson
Mansfield,OH
Summary
Friendly Veterinary Receptionist with a love of animals and a strong work ethic. Committed to working as part of an amazing office team.
Responsible individual talented in working as part of effective teams or in solitary roles. Focused, reliable and committed to client satisfaction. Looking to join an organization as a professional.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Veterinary Receptionist
Veterinary Hospital
Mansfield, OH
06.2025 - Current
- Welcomed clients and their pets, ensuring a friendly atmosphere at the veterinary hospital.
- Managed appointment scheduling using veterinary practice management software.
- Answered phone calls, providing information about services and procedures offered.
- Collected patient information and maintained accurate medical records for each visit.
- Processed payments and handled transactions efficiently at the reception desk.
- Coordinated communication between clients and veterinary staff for optimal service delivery.
- Maintained cleanliness and organization of the reception area to enhance client experience.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Filed medical records in an organized manner for easy access when needed.
- Checked in patients prior to their appointment with the veterinarian or technician.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
Toddler Teacher
Daycare & Preschool
Lexington, OH
07.2022 - 03.2025
- Developed engaging lesson plans for toddlers using age-appropriate materials.
- Facilitated daily activities that promote social, emotional, and physical growth.
- Implemented classroom management strategies to maintain a positive learning environment.
- Communicated regularly with parents about child development and classroom activities.
- Observed and assessed children's progress to tailor educational approaches effectively.
- Collaborated with colleagues to create a cohesive curriculum across all classrooms.
- Organized special events and celebrations to enhance community involvement and engagement.
- Maintained classroom cleanliness and safety in accordance with health regulations.
- Encouraged creativity through art projects, music, storytelling, dramatic play.
- Assisted in potty training young children when needed.
- Engaged parents in meaningful conversations about their child's growth and development.
- Collaborated with other teachers in planning lessons that were tailored to meet the needs of each child.
Education
Lexington High School
Lexington, OHSkills
- Medical record management
- Time management
- Attention to detail
- Client communication
Timeline
Veterinary Receptionist
Veterinary Hospital
06.2025 - Current
Toddler Teacher
Daycare & Preschool
07.2022 - 03.2025
Lexington High School