Tara Dole
Spencer,IA
Summary
Healthcare professional with a love of animals, people, and a strong work ethic. Committed to working as part of an amazing team.
Overview
13
13
years of professional experience
2014
2014
years of post-secondary education
Work History
Veterinary Receptionist
Homestead Small Animal
Spencer, IA
06.2017 - Current
- Greeted clients and their pets warmly upon arrival at the clinic.
- Managed appointment scheduling and reminders for veterinary services.
- Assisted veterinarians with patient intake and medical history documentation.
- Processed payments and maintained accurate financial records for services rendered.
- Handled incoming calls and responded to client inquiries promptly.
- Coordinated communication between pet owners and veterinary staff efficiently.
- Maintained cleanliness and organization of the reception area and waiting room.
- Educated clients on pet care products and services offered at the clinic.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Processed payments from clients including cash, credit cards, and checks.
- Maintained inventory of pet products such as food, treats, toys, collars, leashes.
- Followed up with clients after their visits to ensure satisfaction with services provided.
- Ordered office supplies as needed and maintained a clean reception area.
- Ensured that all safety protocols were followed while handling animals in the facility.
- Assisted in training new staff members on proper procedures for interacting with customers.
- Prepared and maintained surgical instruments and equipment for procedures.
- Monitored animal behavior and reported concerns to veterinary staff.
- Educated pet owners on proper care, nutrition, and preventative health measures.
- Maintained cleanliness of examination rooms, treatment areas, and kennels.
- Administered medications and vaccinations as directed by veterinarians.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Assisted veterinarians in examining animals.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Dispensed medications orally or topically as directed by veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Provided emotional support to pet owners during difficult times.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Recorded patient food and water intake and output levels on a daily basis.
- Ordered medication refills when needed.
- Documented and tracked treatment activities.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Sterilized and maintained veterinary care instruments and equipment.
- Interpreted lab results for heartworm testing, parasites, and skin scrapings.
- Clipped animals' claws and polished teeth to maintain hygiene.
Medication Aide
Prairie View Nursing Home
Sanborn, Iowa
11.2014 - 05.2018
- Administered medications to residents according to prescribed schedules.
- Documented medication administration and resident responses accurately in records.
- Assisted nursing staff with daily care routines and resident needs.
- Maintained a clean and organized medication storage area for safety compliance.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
CNA
Prairie View Nursing Home
Sanborn, Iowa
11.2012 - 05.2018
- Assisted residents with daily living activities and personal hygiene tasks.
- Maintained cleanliness and safety in resident rooms and common areas.
- Documented care provided and changes in residents' conditions accurately.
- Provided emotional support and companionship to enhance resident well-being.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
Education
Veterinary Technician - Veterinary Technician
Iowa Lakes Community College
Emmetsburg, IA 08.2015 - 05.2017
Hartley Melvin Sanborn
Hartley, IASkills
- Medical record management
- Veterinary software proficiency
- Medication dispensing
- Veterinary medicine
- Patient bathing
- Subcutaneous injection
- Aseptic techniques
- Appointment scheduling
- Client education
- Inventory control
- Customer relationship management
- Patient follow-up
- Safety protocol adherence
- Veterinary medical records software
- Exam room preparation
- Educating owners
- Hospital maintenance
- Cleanliness maintenance
Timeline
Veterinary Receptionist
Homestead Small Animal
06.2017 - Current
Veterinary Technician - Veterinary Technician
Iowa Lakes Community College
08.2015 - 05.2017
Medication Aide
Prairie View Nursing Home
11.2014 - 05.2018
CNA
Prairie View Nursing Home
11.2012 - 05.2018
Hartley Melvin Sanborn