JENNA WOFFORD
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Demonstrates effective communication skills and a collaborative approach, contributing positively to team dynamics. Committed to enhancing patient outcomes through dedicated support and innovative solutions.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Sport Clips
San Tan Valley
02.2013 - 01.2016
- Overseeing and directing stylists and other staff, ensuring smooth operations and high standards of service.
- Conducting performance reviews and providing feedback to employees.
- Addressing clients' issues in a timely and effective manner.
- Mentored and trained new team members, implemented service excellence protocols, and maintained high standards of client care.
- Orchestrated inventory management, scheduling, and quality control processes while ensuring compliance with safety and hygiene standards.
- Fostered positive team environment through effective communication, conflict resolution, and collaborative problem-solving approaches.
Stylist
Sport Clips
San Tan Valley
06.2008 - 01.2013
- Delivered precision haircuts and styling services while maintaining strict hygiene protocols and building lasting client relationships through personalized consultations.
- Developed loyal clientele through consistent quality service, achieving high client retention rates and positive feedback scores.
- Participated in team styling workshops, mastered new techniques, and contributed to salon's positive atmosphere through effective communication.
- Implemented creative styling solutions while staying current with industry trends and maintaining excellent time management skills.
Education
Bachelor of Science - Speech And Hearing Sciences
Arizona State University
Tempe05-2026
Skills
- Client Engagement
- Time Management
- Effective Communication
- Team Collaboration
- Adaptability
- Interpersonal Relationships
- Problem Solving
Timeline
Assistant Manager
Sport Clips
02.2013 - 01.2016
Stylist
Sport Clips
06.2008 - 01.2013
Bachelor of Science - Speech And Hearing Sciences
Arizona State University
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