Jenna Young
Spotsylvania,VA
Summary
Dynamic beauty professional with leadership experience as an Assistant Manager at Hair Cuttery Salon. Expert in advanced layered haircuts and client consultations, driving customer satisfaction through effective problem resolution. Proven ability to enhance team performance and achieve sales goals by fostering a collaborative environment and implementing innovative promotional strategies.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Hair Cuttery Salon
Fredericksburg, VA
08.2024 - Current
- Implemented inventory management processes to maintain optimal
- Collaborated with management to develop promotional campaigns that increased client retention.
- Monitored appointment schedules to maximize stylist productivity and minimize wait times.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Beauty Advisor
Ulta Cosmetics
Fredericksburg, VA
08.2022 - 10.2023
- Assisted customers in product selection and application techniques to enhance their shopping experience.
- Maintained up-to-date knowledge of beauty trends and product lines to provide informed recommendations.
- Executed daily merchandising standards, ensuring products were displayed attractively and accessible to customers.
- Collaborated with team members to achieve sales goals through effective promotions and customer engagement strategies.
Education
Certificate -
Paul Mitchell The School
Tysons Corner, VA12.2023
High School Diploma -
Courtland High School
Spotsylvania, VA05.2022
Skills
Advanced layered haircuts
Men’s precision cuts
Custom color formulation & dimensional color
Root retouches, toning & glossing
Professional blowouts & heat styling
Client consultations & product recommendations
Time management in high-volume salons
Leadership experience as Assistant Manager
Timeline
Assistant Manager
Hair Cuttery Salon
08.2024 - Current
Beauty Advisor
Ulta Cosmetics
08.2022 - 10.2023
Certificate -
Paul Mitchell The School
High School Diploma -
Courtland High School