Jessica Munoz
Los Banos,CA
Summary
Experienced salon professional with a strong background in leadership, customer service, hair analysis, and sanitation practices. Skilled in training teams, managing daily operations, and supporting client satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Great Clips Hair Salon
Los Banos, CA
02.2023 - Current
- Coordinated staff schedules to maintain balanced coverage and appointment flow.
- Supported stylists with customer concerns, correct haircuts to restore customer satisfactory.
- Monitored inventory levels and reordered professional products as needed.
- Trained new team members on Haircutting,salon procedures, customer service, and safety practices.
- Managed opening and closing duties, cash handling, and workstation readiness.
Hairstylist
Supercuts
Los Banos, CA
01.2022 - 02.2023
- Delivered precision haircuts and styling services aligned with Supercuts service standards.
- Executed shampooing, conditioning, and blow-drying services with attention to client comfort.
- Applied color and texturing techniques while following salon procedures and safety practices.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Lead Cashier
Circle K
Los Banos, CA
03.2019 - 01.2022
- Supervised cashiers, maintained smooth front-end operations, and resolved customer issues promptly.
- Balanced registers, verified cash drops, and safeguarded drawer accuracy during shifts.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Reduced cashier errors by implementing thorough training programs for new employees.
Front End Manager
99 Cents Only
Los Banos, CA
05.2016 - 03.2019
- Directed front end operations, maintaining efficient checkout flow and consistent customer service standards.
- Trained cashiers on register procedures, cash handling, and store policies.
- Monitored cash controls, balanced tills, and resolved discrepancies promptly.
- Coached team members on service recovery, accuracy, and transaction compliance.
- Coordinated opening and closing procedures, ensuring readiness and security of front end areas.
Education
Cosmetology - Cosmetology
Milan Institute
Merced, CA12.2020
Skills
- Highly motivated self-starter
- Advanced communication skills
- Men and women haircuts
- Hair analysis
- Sanitation practices
- Well rounded knowledge on all aspects pertaining to Hair, Skin and nails
- Always learning new techniques
- Training and development
- Team leadership
- Customer service
- Team motivation
- Staff supervision
- Acrylic nails
- Highlights and lowlights
Timeline
Assistant Manager
Great Clips Hair Salon
02.2023 - Current
Hairstylist
Supercuts
01.2022 - 02.2023
Lead Cashier
Circle K
03.2019 - 01.2022
Front End Manager
99 Cents Only
05.2016 - 03.2019
Cosmetology - Cosmetology
Milan Institute