Jennalee Applewhite
Dallas,NC
Summary
Dedicated and hardworking young adult with over three years of experience in customer service, leadership, and management. Learning to incorporate my leadership, communication, teamwork, and organizational skills in a work environment.
Overview
4
4
years of professional experience
Work History
Supervisor
Chick-fil-A
Gastonia, NC
03.2021 - Current
- Promoted from team member to team leader, then to supervisor within two years.
- Managed daily operations, including opening and closing the restaurant.
- Supervised team members, ensuring high-quality service and adherence to company standards.
- Trained and mentored new employees, fostering a positive and collaborative work environment.
- Delivered exceptional customer service, resolving customer concerns efficiently.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Intern Mentor /Summer Camp Counselor
Crowders Camps
Gastonia, NC
05.2024 - 08.2024
Education
High School Diploma -
Ashbrook High School
Gastonia, NC05-2022
Some College (No Degree) - Early Childhood Education
Central Piedmont Community College
Charlotte, NCSkills
- Management & Leadership: Supervising teams, delegating tasks, and managing daily operations
- Customer Service: Providing top-tier service, handling customer complaints, and ensuring satisfaction
- Communication: Effective verbal and written communication within a team and with customers
- Teamwork: Collaborating with team members to meet goals and maintain smooth operations
- Computer Proficiency: Extensive experience with online platforms, Microsoft Office, and other computer tools due to online coursework
Accomplishments
- Promoted twice at Chick-Fil-A, once to Team Leader and again as Supervisor.
- Onboarding to Vizion kids
- Awarded best article twice in Journalism during High school
Timeline
Intern Mentor /Summer Camp Counselor
Crowders Camps
05.2024 - 08.2024
Supervisor
Chick-fil-A
03.2021 - Current
High School Diploma -
Ashbrook High School
Some College (No Degree) - Early Childhood Education
Central Piedmont Community College