Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennalee Irby

El Cajon,CA

Summary

Dynamic professional with a strong work ethic and integrity, experienced in customer service at Kansas University. Proven ability to enhance customer satisfaction and build relationships, while accurately managing cash transactions. Skilled in mentoring staff and maintaining operational efficiency, demonstrating patience and empathy in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Cashier/Cook's Assistant

Kansas University
10.2019 - 05.2021
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier/Cook

Mc Donalds
03.2019 - 10.2019

Checked people out and cooked Ran the kitchen, built and prepared sandwiches.cleaned,made kosher meals

  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained clean and organized checkout area to promote safety and efficiency.
  • Resolved customer inquiries and concerns with professionalism and courtesy.
  • Collaborated with team members to achieve daily sales goals and maintain stock levels.
  • Monitored inventory levels at the register, ensuring availability of popular items.
  • Greeted customers entering store and responded promptly to customer needs.

Bail Agent

American Family Bail Bonds
01.2011 - 08.2013
  • Evaluated bail applications to ensure compliance with legal requirements and risk assessment criteria.
  • Facilitated negotiations between defendants and courts, enhancing communication and resolution processes.
  • Managed case documentation, ensuring accuracy and timely submission to relevant authorities.
  • Collaborated with law enforcement to confirm defendant identities and verify information for bond approvals.

Education

General Studies

Hollywood High School
Hollywood, CA
06-2003

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier/Cook's Assistant

Kansas University
10.2019 - 05.2021

Cashier/Cook

Mc Donalds
03.2019 - 10.2019

Bail Agent

American Family Bail Bonds
01.2011 - 08.2013

General Studies

Hollywood High School
Jennalee Irby